Very, very unfriendly customer service, you feel you are talking to a robot not a human. Absolutely no flexibility for nothing. Apartment below me had a leak and had to change the drywall. and I got blamed to missuses of my shower. I had to go downstairs to investigate it myself and called the maintenance guy to check my bathroom out and it turned out that they did a very bad job when they are replacing my toilet and cause of that leak. They did not apologize for it.
Washer and dryer and especially the dishwasher were not working properly and very very old . They did not change it because those machines are still "" running "". I have to call maintenance almost every month to fix something especially the closet doors and patio door. Heating at our master bedroom not working properly and there is no central AC unit. There is one very old AC unit in the living room wall and make noise that you have to turn your TV's volume all the way up.
more