I first entered Dr. Jairo Chavez's office on a Friday morning, desperately searching for a dentist to look at a cracked tooth on my upper left. It cracked the night before when eating, and the jagged edge was irritating my cheek when I ate. The next day I was determined to get it fixed because it was very irritating.
Well, to my surprise, every dentist office I went to was closed on Friday on the North Side of San Antonio. I had no idea this was a common practice. After one and a half hours driving around, I was about to give up when I found his office tucked away in the strip center on Highway 46. I walked in and told the receptionist my problem, and right away she had me sit down while she talked to the dentist. A few minutes later, he came out and introduced himself to me, and the next thing I know, I am in the dentist chair, with him making a quick fix to the jagged edge of my tooth at no charge. He knew I was in a desperate situation, and fixed it right away . . . he barely knew my name. He invited me to come back another day for a complete survey and evaluation of my teeth. From that point on, I had complete trust in him and I knew he had my best interests at heart. I knew I had a few issues and needed to get back to his office to get this done. His survey and evaluation confirmed problems that another dentist had warned me about one year ago, but I put it off because of the expense. I had a total of 4 cracked teeth that needed immediate attention.
He explained the procedure that was needed and worked out an expense plan that I was able to work into my budget. The difference was . . . Dr. Chavez took the time to understand my personal situation and work with me . . . that I appreciate very much.
His work on my teeth was excellent. The four crowns fit perfectly with very little adjustment needed. His staff handled themselves very professionally, and I am very impressed with his overall office operation. The staff was very personal and courteous, and I can tell they have a great boss and enjoy working in your office.
I thank Dr. Chavez for a great experience . . . I can honestly say that I enjoyed going to the dentist to get work done on my teeth.
more