Splash Pool Supply

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637 John Fitch Blvd
South Windsor, CT 06074

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(860) 289-1826
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Splash Pool Supply - South Windsor, CT
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If I could rate lower than one star I would. I regrettably had to deal with the owner, a Mr. Paul Healy. When ordering the parts for our pool they said their distributor had the p...

OH MY GOSH!! 6/7/2011

If I could rate lower than one star I would. I regrettably had to deal with the owner, a Mr. Paul Healy. When ordering the parts for our pool they said their distributor had the part in stock and it could be here first thing the next morning. First thing the next morning comes around and they said they have not received it yet and to try back shortly. The next phone call was placed at 10 and they said noon. At noon when we called they said they were having problems with their truck and it would be 2-230. When we called then they said 4 the latest. This angered us, having the only reason ordering from them was the time in which they could get our part. After arriving at the store at 410 I noticed much disorganization. I dealt with the owner, who after starting the process of check out said he wouldn't take our company card over the phone. In speaking to a colleague while in the store I made note of the poor service. He began to yell and have a fit. WOULD HIGHLY ADVISE AGAINST THEM! more
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Owner Message
  • * Free Water Analysis!
    * Guaranteed Best Price on All Equipment!
    * Family Owned And Operated Since 1986. * Commercial / Residential
    * Sales / Service Installation
    * Above Ground Pools
    * Liner Replacements
    * Custom Safety Covers
    * Pool Openings & Closings
    * Motor Repair
    * Hayward Equipment
    * Baquacil Dealer
    * Pool & Spa Chemicals

Additional information
  • Hours: Mon-Thu 9am-6pm, Fri 9am-5pm, Sat 9am-3pm, Sun 10am-2pm, Open 7 Days
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