Spencer's Ventura Mattress

4.8
87 reviews
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id: 30984360
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1806 Goodyear Ave
Ventura, CA 93003

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(805) 658-2866
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Reviews
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Best

Spencer's Ventura Mattress is an excellent company. I have made several purchases and the customer service in the store is always great. Everyone is professional, courteous, and p...

Worst

The mattress I bought from Spencer's Ventura Mattress had a motor in it and it didn't work. Eventually, they sent out a representative to replace the motor, but the new one they p...

The best sleep in years 7/27/2016

Not only did Spencer and another salesperson at Spencer's Ventura Mattress help us out, but his mom also helped. He showed me how the mattresses were made and, when ours was being made, he took us into the shop and showed us. It was like having a member of the family make the bed for us. The price was good and the guy who delivered it was fine. He took our old stuff out, put the new bed in and got it up and rolling. more
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This mattress is fantastic 7/13/2016

I am so happy that I went to the guys over at Spencer's Ventura Mattress! I was looking for a new mattress but I was not exactly sure what I wanted and the salesman who helped me was incredible. He was very knowledgeable and he was able to find me an excellent mattress that was within my price range without hitting the upper limit of my price range. I love my new mattress and I could not be happier with my choice. If you are looking for a new mattress then this is the place you want to go to! more
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The best place to buy a mattress 7/11/2016

We bought mattresses from Spencer's Ventura Mattress and we've been repeat customers for several years. The salesman who helped us yesterday was really good. He was very friendly, attentive, and answered all of our questions. The people at Spencer's Ventura Mattress make it very easy to buy a mattress and they're always attentive. You can't go wrong if you visit their shop. more
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Really good quality mattress. 6/30/2016

Spencer's Ventura Mattress has good service! I bought a mattress from them and I had it delivered. The salesperson was nice to me when I went to buy the mattress. They were nice, delivered on time, and helped put it right where I wanted it. The mattress is good for me because it is eco friendly and helped me with back aches I was having. I need to get another mattress for my daughter and we will definitely go back to them! They have lots of service and I am really happy. more
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Quality service 6/21/2016

I bought two mattresses from Spencer's Ventura Mattress and I would definitely recommend them to anyone looking for a quality mattress. We had a mattress custom made for our boat and they delivered it to us in no time. I couldn't believe how fast it got to us, but it turned out great. We bought another mattress from them for our guest bedroom and it's a really nice adjustable bed that is very comfortable and goes up and down. We love both mattresses and everyone who helped us was extremely helpful and friendly. more
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I love my new mattress 6/10/2016

I really love my new mattress that I got from the guys over at Spencer's Ventura Mattress. The sales person was spot on with their recommendation because this mattress is great. The whole process was so simple and easy it just was great. I would definitely recommend going here if you are in need of a new mattress because the sales people here really know their stuff! more
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Mattress is great! 5/25/2016

The guys over at Spencer's Ventura Mattress got me a really great mattress! I really love this mattress it is just so great. I am so happy with it and it is all thanks to these guys. This is truly a five star mattress! more
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They were very helpful in the store 5/16/2016

Spencer's Ventura Mattress furnished me with a new mattress and it's working out well. I'm 85-years-old and I have a bad back, so having a new mattress has been helping a lot. This was the first time I had visited their store, but their customer service was very helpful and friendly. Their sales people helped me find the perfect bed and it was a painless process, I would definitely refer them to family and friends. more
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Everything was perfect 5/2/2016

The people at Spencer's Ventura Mattress are very personable and my husband and I felt like we were apart of their family while we were in their store. We told them what we were looking for and they showed us some of their best beds. Our experience at Spencer's Ventura Mattress was wonderful and went very smoothly. They delivered the bed set to our home and set everything up for us. We bought a double bed that's adjustable and it's such a relief. I've had back problems in the past and sometimes had to sleep in a chair because our previous bed was too firm and not practical for me. Our new bed is such a relief, I can adjust it to my liking and it's very comfortable, I'm now able to sleep through the night. Spencer's Ventura Mattress is a wonderful company to deal with and we're proud to support a local business. This is the place to go if you're in the market for a wonderful new bed set, you will not be disappointed! more
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Amazing selection and quality products 5/2/2016

I had shopped around before choosing Spencer's Ventura Mattress and chose them because of their selection and prices. Their sales people were very professional and they helped me select the bed frame that I had been looking for. I bought the bed frame and took it home and it's very sturdy and top quality. My wife and I would like to go back to pick out a mattress because they have a really good selection and their sales staff are friendly and accommodating. This is a great place to buy a mattress or any other bed accessory that you need. more
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Really stands behind his product. 1/22/2016

I bought a latex mattress at Spenser's about 5 years ago and it was beginning to become uncomfortable --- it had lost its springiness. I brought it back to Spenser's last week expecting the usual run around. Boy was I mistaken! Spenser listened to my complaint sympathetically and then spent the next hour and half rebuilding my mattress. Not only did he fix my problem, the mattress is better than it had been when new. When I asked him what I owed him, he said not to worry about it! It is rare to meet a craftsman that truly stands behind his product. more
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Quick Service 7/10/2014

It was my first time with Spencer's Ventura Mattress and I was pleased with their service. I bought a mattress from them and they came by to install it the next day. I feel I may have paid a bit too much but it was adequate enough. more
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Very informative and helpful 7/2/2014

Spencer's Ventura Mattress delivered what I asked him to and set it up for me. They've very informative and there's no pressure. He helped me with all of my questions regarding which type of mattress I would be happiest with. more
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Loving it! 6/27/2014

He had a trailer with a mattress that was a weird size and he tried many different places for a mattress but no one would help him out. As soon as he called Spencer's Ventura Mattress, he got someone working with him because they actually can do custom mattresses to fit one's needs. So they took care of it pretty fast and now their on their trip and are loving it. more
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Good experience 6/26/2014

I like the product at Spencer's Ventura Mattress as well as their prices and showroom. I thought they were a little slow to get back to me and they did get to me eventually but I felt like I had to do the calling a lot. I thought they could have been more proactive. more
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Shopping at Spencer's is like shopping at a friend's house 6/24/2014

My friend and I have bought from Spencer's Ventura Mattress and they are good at trying to find something you want and need. They never steered me towards something just to sell me something more expensive. I wanted something hard so they found something more suited for myself and were very conscientious about my individual needs. I actually bought a very soft mattress cover because of my back, they did take it back and gave me another cover for my king-size bed that I bought. more
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Their products are wonderful and they really go above and beyond! 6/23/2014

I'm an interior designer, and I first went to Spencer's Ventura Mattress for personal use. After getting such good customer service from them, I began referring my clients. They will make sure you get something you like that is high quality, and at an incredible price. Every single transaction goes so smoothly, and they go above and beyond for their customers. I sent one of my clients to Spencer's to get mattresses for their master and guest bedrooms. They shared that they were expecting a new granddaughter at the time. At the end of their order, Spencer's presented them with a custom mattress for their granddaughter, no charge. It was a really, really sweet gesture, and they do stuff like that all the time! They really go above and beyond for their customers. Spencer's has wonderful products at an incredible value, and I am so happy to give them a positive review! more
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The best mattress and service! 10/9/2013

After trying several high end showrooms with sales reps like those at the worst used car lots, we were relieved to meet Spencer, who obviously cares about nothing but quality and the right bed for each customer. We learned that in mattresses, a well-known brand name doesn't buy quality. We bought our first 100% latex bed made at Spencer's factory in Ventura and after two months we are still thrilled with how great it feels - this extremely well-made bed is way better than one we paid 70% more for four years ago; we are sleeping lots better. more
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Great experience! 9/11/2013

Spencer made sure I was happy. I have had bad experiences with other mattress stores and was nervous about purchasing my new bed. But, Spencer made the process "painless". more
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The best sales experience I've ever had--And the product ROCKS! 8/29/2013

My salesperson was knowledgeable and really helped me learn the differences between mattresses so that I could make the best decision for me. And am I ever happy. Latex. Nutura. Spencers made me an incredible deal woking within my budget. Also...BEST matress EVER. more
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