It has been quite some time since I've had an experience where I thought, "I have to write a good review"!
I have had a terrible week, and adding to that, I have had terrible pain from a tooth, that I knew needed to be extracted. My Grandfather passed away, I hadn't slept, etc., but this morning, the pain from my tooth was just too much to take. I am on Medicaid, so I was seriously doubting that I would find a dentist in our area that even accepts Medicaid for adults in our area, much less, be able to get in any time soon.
After calling around, I was so surprised, when I reached Bright Smile Family Dentistry! They, immediately, set an appointment for me to get in today.
Once I arrived, I was a nervous wreck! I don't deal well with pain, and tend to have panic attacks any time I visit a doctor or dentist! They got me in the chair, and Dr. Chang walked in and introduced himself. He could see how terrified I was, and even though I'm a thirty-something year old woman, he took the time to reassure me, throughout the entire process. I explained that I have had problems with Novocaine not completely numbing me in the past, so he made sure I was completely numb, even giving a couple extra shots, since I wasn't, before he even attempted to begin the procedure. He and the nurse were both so kind and compassionate, and even laughingly told me they had seen patients more terrified than myself! lol
To sum it up, I was completely amazed by the good service from beginning to end. They did not treat me differently because I was a "Medicaid patient", as I have known many in any medical profession to do. They were absolutely wonderful, not only taking care of my problem, but making sure I was ok, all the way through. I was so impressed with the way they treated me that I, immediately, set up an appointment for my nine year old son, who is as scared of dentists as I am! That's saying a lot, that I insisted this doctor be the one to see my "baby"!
I would recommend their services to anyone!
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