This is by far THE WORST service I have ever experienced from a car shop. I've been dealing directly with Tom Izzo, who is nothing like the coach. This guy is an absolute nightmare to work with and has TERRIBLE customer service. I am taking my car elsewhere to fix what these guys couldn't. Let me save you a lot of trouble, time and money - keep looking for a car shop, because this one is horrible. The fact that they have two shops listed on here under the same address describes them perfectly - confused.
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