Spectrum Business

TWC A business? Guess what I was told by Mark THEY HAVE NO MANAGERS! Imagine when I asked for a supervisor I was told here at loop 410 this goofy cust serv dude, he does not have 1 supervisor, even tho he kept going to the back room for something. he said this missing manager OH By the way TRACY RAKOWITZ TRAIN YOUR REPS! STOP BEING A COWARD...You got THE Nerve TO TAKE $$$$$$$$ AND DISCONNECT for no reason. I give them $169.00 set up fees cannot hear anything on cable they came out several times, two weeks of their crap i come in my service is off they say comp glitch, Are u f.ng kidding me ur comp system tells u its ok to make up excuses to a new customer. I am going to directv believe it $1.00 set up for internet and over 150 stations to hell with these worthless thieves. I returned the equip they offered to turn service back on, They think we are stupid I asked for my money to be returned he said yea 3-4 weeks, I said you are f'n kidding me, he said he emailed his absent so called supervisor. So bottom line TWC has no desire to try and make this right and it is not ok for good people to be treated like this, if I have to watch movies from some other means, I will and Never allow these devils to STEAL from me again! more

Lost our business recently due to changes related to the economy and other physical issues, beyond our control, lost everything, but TW wants to make sure they recover their share, and presented us a bill for 4800.00. Is this really fair. I took a risk and they took a risk, I loose everything, and they continue to profit from my loss??? Am I one of the 99%, i work hard, I take a shower, and am educated. more

Thanks to the virtual monoply enjoyed by cable companies( having persuaded our easily bought out Congress to make them not just rich, but stupidly rich) you pay a premium for mediocre service. \r Welcome to America, such as it is. Pros: Maybe someday Congress will become honest and reinstitute free enterprise!? Cons: The cable company lock on competition more

You will never get a technician with more than a high school diploma, you will never ever get anything resembling Customer Service. These people take your money and do not provide the service. Call them and there is no answer. Shame on San Antonio City Government for allowing this. Time to cancel the deal with Time Warner and run them out of town. They are stealing, nothing more than that. Deal with these ""people"" at your own risk. more