Spectrum Business

I have been a unfortunate victim of Time Warner's customer service for 8 painful years; well no more. I have changed to Everest because it has finally made it to my area. In those 8 years I have had random charges added to my bill, numerous service outages, and a Customer Service Rep actually tell me that my bill is higher in Missouri then it was in Kansas because "there was not competition in Missouri and they could charge me whatever they wanted." I have never called Time Warner for a issue and not spent a good 30 minutes on hold, only to have them tell me there is nothing they can do and that I would have to have a service specialist come to my house sometime between 12-5. I am waiting for a refund from them that was promised to me 3 months ago, I have called 3 times and each time they have some excuse, the latest one was I would have to contact the local branch about a refund; that's funny because the local branch told me to call the main number. I guess I will wait another month to get my check. I know that having cable and high speed internet are increasingly important so my advice: anyone but Time Warner more

Overall, I am pleased with Time Warner Cable. They tend to have a good selection of types of movie channels to chose from and the prices are not that bad. The times I have called about a problem with my service, I normally get great advice but one time the person's english was not good. This made is very hard to communicate since I am not a very electronical person. They were on time when they came to my house to hook me up. I love the DVR. more

Time Warner Cable offers numerous channels for a very reasonable price. However, when encountering problems with my cable I contacted the customer service number and was disappointed. The sales person was not at all helpful and could not understand what I was requesting. To make matters worse, they came to "fix" the problem and it was never resolved. They said they would return the next day and I have not seen them since. more

With not having any other choice, we use Road Runner and Time Warner cable. Our package we have is a very good price for cable and broadband internet and the service is hardly every down. After being with them for a while if I was given another cable internet choice I wouldn't leave time warner :) good company more

Time Warner Cable is a great cable company. You can get so many channels for some great T.V. Channels like HBO can give you movies from action, to comedy, to romance, to horror, to kid friendly. HBO on demand can give you the ability to pause; rewind, and fast-forward your movies. You can block channels to keep you kids away from bad TV. This is a great choice for cable. 4 Stars more