Sparky’s Pet Grooming

I have two LARGE golden retrievers - Once ever 2 weeks is what's needed - they run to jump in thier transportation - and are usually returned in a few hours. I've sent numerous family members and friends there - all happy. Pros: Great care - kind people Cons: can't think of any.... more

I have a maltese and she was mishandled there. She is small and old, and deaf partially( which came be good for grooming) and cataracts, so you have to be careful when handling her. SHe gets nervous because she can't see. When I picked up my dog she was not ready, cut way to short for winter and shaking! ! ! Usually your dogs are happy to see you after being groomed. I have been there a handful of times and she is never ready on time and she was always shaking. She was never like that with our other groomer. t's always about 6 hours she's there. Get a clue, if your dog is in for a groomer more then 6 hours....obviously they need to hire more groomers. They may be good most of the time, but for my baby most of the time is not good enough. She was the casuality that day and very traumatized. I have not been there since. I did make a complaint, but nothing was done, no one called. Pros: was clean Cons: They need more groomers! Dogs get lost in shuffle more

I had taken my 14 lb dog in a few times, no incident. The gentleman(Bill) who has greeted us before is no longer there I was told. Bill would take his time, settle Jack, welcome us back, & take notes as to what needed to be done. This particular morning a groomer/new manager Diane approached me. She had another dog under her arm, came to scoop up my dog. My dog, jack was shaking and so was the other. She took no notes(w/c she admits too), and was not personable, but this is Sparky's what could go wrong. I told her specifically to SHAVE him because he was so MATTED & it would hurt if brushed. I told her about his skin condition & to be careful around the eye. To my horror, 4 hours later when I came to get my dog he was just finished being brushed! My dog looked in pain & the groomer who brushed him said he was never told that Jack was to be shaved. He seemed frustrated as I. He spent 4 hours brushing my poor dog. Jack spent over 5 hours there today. His face is all loped sided. I have him schedule to see his vet because he is in so much pain. I called Pat(owner)he said sorry about the ""miscommunication"". I spoke to him extensively @ the matter. He did not resolve anything for me. Website stated that they walk the dogs if stay is longer then 4 hours. My dog never got walked according to the groomer who brushed him. As a business owner myself, I make sure my customers are happy & can trust me. In a service business such a Sparky's,communication is key, & they lacked so much of it today. I suggested he implement a procedure. If there was a protocol, the ""manager'"" did not follow . If a business is so blind as to put someone like Diane in authority & responsbilty, how can you trust them. Obviously, service is not a big deal to them now. I will not be the first customer they lose, but then again Pat did not seem too concerned as business is good there, and I am just one person. more

I have been going to Sparky's in West Los Angeles, ever since its grand opening last year, and I must admit I have not been disappointed but more then satisfied THEY ARE AWESOME! They have catered to my dogs needs and since he has a special shampoo he uses, they have also taken that in consideration! Along with my dog is very happy when he goes there but much more satisfied when he is cleaned! Oh wow i got to run because I am going to call Sparky's right now, its that time of the month again for my little dogs groom! GO TO SPARKY's BEST GROOMER IN LA!!! Pros: EVERYTHING!! IN GREAT LOCATION !!! more

I went to Sparky's because of the great reviews that I read here on City Search and I was not dissapointed. Sparky's staff did a great job handling my dog Gypsy. Other groomers had told me that Gypsy was very hard to groom and that is why the haircuts never turned out like I had wanted. Sparky's made Gypsy look exactly how I wanted her and they said that she actually behaved very well for them. I will be going back to Sparky's and I will be telling my friends about their great service. Thanks Sparky's more

I took my wheaton terrier to Sparky's and they did a wonderful job. The staff is really nice and listened to my special requests on how I like her haircut, she has never gotten so many compliments! The prices are competitive to other groomers in the area. Pros: Great looking space, Service, Parking more

This place is really great. They took such good care of my dog and also gave him the best looking haircut that he has ever had. I am so glad that I found Sparky's. I will definetely be back and will tell all my dog loving friends. Thank you Sparky's Pros: Great care and great results more

My little Coton Luc loved it at sparky's. He's a rare breed and very delicate and they were so friendly and knowlegeble. I felt completely comfortable leaving Luc with them and when I picked him up he looked happy and beautiful. You must take your dog to Sparky's it is the best grooming experience Luc and I have ever had! Pros: You can see your doggy getting groomed! Cons: I wish there were more of Sparky's all over! more

Oslo is our 2 year old golden retriever. He is usually very nervous to go to the groomer but when we got to Sparky's he was just having fun. They were so patient with him and he never looked so shiny and good. We totally recommend Sparky's, thank you for your wonderful work! Pros: Wonderful staff! more

I have been to many different groomers with my very nervous Terrier mix named Bubbles. Every time I would pick Bubbles up after his groom he would be shaking with fear and he seemed mad at me for bringing him to the groomers. When I brought Bubbles to Sparky's he seemed to relax right away as he was introduced to the Sparky's staff. They did a superb job on his new haircut and when I picked him up after only being at Sparkys for less than 3 hours he did not seem mad at me for the first time after a groom. Thank you Sparky's for making Bubbles look so handsome and for making both of us so happy! Sparky's is the BEST!! more