Spa #1 Nails

Part 1 of review: more

I have been going to Yvonne at SPA #1 NAILS for 3 years. She does the best Gel nails I have ever seen. I am a Hair Salon owner with a cosmetology license so I can do nails, and I know how to do nails. Our salon does not offer nail services and I hate doing my own nails that is why I go to Yvonne. I have been to several nail salons and spas, but they could not produce the same quality of service as Yvonne. Simply put they cannot do a Gel Pink&White overlay on real nails. And check this out, SPA #1 NAILS has the largest inventory of Gel colors in the area (over 350 colors!). Go to SPA #1 NAILS, you will not be disappointed! PS. I am a salon owner and I can relate to John's (owner) position. Every salon has good customers and bad customers. He is fair, methodical and intelligent. He can keep the place running smoothly and keep the 'evil' customers away. more

I have no words to really describe my experience in Spa One Nails today. Before going further I will have to say that I have never had any problems with the quality of work. And employees are always are friendly. However, Ivonne's husband that often takes care of the front is very rude, inconsiderate, and emotionally dominating individual. He had absolutely no problem humiliating me today and what a shame. I've been salon's loyal customer for years and today's experience has insured that I will never think of this salon again for my beauty needs. I have a baby so for me free time is so hard to come by hence I stopped by and made an appointment for 12:30 and even prepaid for my services. There were several times in the past when I made my appointment that when I came in I waited for 15 to 30 minutes before I was taken. There was also a time when I received a phone call from the salon 5 minutes before my scheduled time telling me that they are now backed up and cannot take me. This time I arrived for my appointment at 12:33. I happen to walk in right behind another customer. The girl that I was suppose to have my appointment with started to run water for pedicure. Ivonne's husband proceeded to stop her and told her to take care of the customer that I walked in with. When i pointed out that I had an appointment for 12:30 he said that I am 10 minutes late while pointing to the clock that was showing 12:34!!! He said i need to pick my nail polish color and sit down. It won't hurt me to wait. He walked away. Ivonne was taking care of the customer and while she was aware of everything that was transpiring she did not speak up and avoided any eye contact with me. Her customer was telling her that I was right. I only walked in 3 minutes late. Ivonne said nothing. I stood in the middle of the vestibule dumbfounded by what just took place. After about 3 minutes I asked Ivonne to please refund my money. I said that I was very insulted by the way her husband just treated me. Seeing that I am speaking to Ivonne her husband came out and proceeded to continue to argue with me. He did process my refund. When I walked out I was almost in tears. When I first met this gentleman years ago he was considerate and intelligent. I cannot say what has happened to him that has driven him to be the way that he was but I do know that he is forgetting the golden rule about what makes a business successful. I will no longer ever refer another customer to them. I will never purchase a gift certificate. I will not ever use this salon under this management team. They lost all credibility in my eyes. There are many salons in the area - specifically COCO Nails right up the street. As far as price goes - I paid $35 for my services at COCO Nails for what Spa One Nails charged $33. They give you much longer foot massage and even run your shoulders while you are drying your nails :) more

This time of the year (Christmas) is when you need your nails to look at its best. And unfortunately, this is also the time when your nail tech will rush and won't be doing a good job. Well, that's not the case with SPA #1 Nails. I am pretty new to the salon (only my second time) but they still take me in and the service is SO AWESOME that I am smiling all the way home... :) I had a wonderful Hot stone pedicure and a new set of GEL nails (and I mean REAL Gel nails, not hybrid powder gel). Yvonne is so sweet and she is a real PRO. I learned while chatting with her that she have performed no less than 4,000 set of Gel nails in the past 3 years... IMPRESSIVE! Pros: Best Gel Nails more

The Biggest, nicest, cleanest, most relaxing, friendly staffs Nail Salon I ever seen (No kidding). They have over 500 named brands polishes, like OPI, Essie, Orly for you to choose. Their Pedicure massage chairs are the most advanced and comfortable chairs I ever seen anywhere else. I learned one thing is that you should asked before sitting on a pedicure chair (if you are health conscious, like me): ""Is your Pedi chair ""Pipeless?"" (meaning no pipe, no bacterias residing on the return pipe that can end up coming back to your tub when they fill up with water). If you want Gel nails and Gel colors, like me, you have to make an appointment with Yvonne. The lady is so sweet, gently and attentive to details. She is really PERFECT! Pros: Best GEL Nails and Mani/Pedicures more