Southwest Vinyl Windows

I've been coming year for years. Great windows at super prices--tons of windows in stock or they will make what you need fast. Thumbs up. more

I've been going here for years and always asked for Mr. McCash because he provided me with the best service, I mean I had little problems back then with the sizes about a half inch bigger than my order size, which u cant return as per the ladies at the counter, but ever since Mr. McCash disappeared the quality has drastically plummeted. I placed an order for 5 custom size windows last month and I got them back relatively fast the guy bought them up and the shorter of the two ladies checked them all was well till I got home. Three of the windows were missing the small insulation foam, and one of the windows had a very big scratch on the top glass. Would I recommend this window company, no as for getting it replaced, its a bigger hassle to get anywhere with them than it is to take a loss for the cost of installing them. more

I found myself in a sort of situation with one of my rental properties and I saw the ad in the Delaware county times and decided to give Southwest Vinyl Windows a try they had all the sizes I needed in stock and for the price I couldn't be picky, however, the run in with the counter ladies was less than pleasing. One of the ladies, a tall one with wild hair was on the phone and from the looks of it attending to a customer in front of me as well as I waited I saw another lady with long black hair approaching the front with a cigarette and from the profanity spewing from her mouth I could tell that it was going to be interesting. I asked about the stock sizes and after about the third size she handed me a stock size chart and she told me to let her know when I was ready. As I looked over the paper, the two ladies where talking to each other about the business going to hell and how the people in that factory were all crazy from the owners to the workers. Once I paid for my windows I waited for my windows to be brought up and I guess you can say I caught a show as I waited. The long haired lady came from around the counter and started dancing to the music had It been in a dive of a strip club she might have made some kind of tips not from me but maybe from a local. Like I said the windows got me out of a jam, the window guy loaded my truck, I installed them and they were pretty good for the price. If anyone of my fellow contractors need a quick fix I recommend Southwest Vinyl, who knows you might get a private dance! more

I doubt I will ever return. When I first called the office staff was less than professional and sounded as if I were being a bother. When I actually came to pick up my order I recieved more of the same. This office staff is nothing more than a couple of females that seemed to be looking for more than a tip from me. I understand this is a factory but it could still exhibit class and professionalism from the office. In all fairness the gentleman who helped with the windows was polite and professional, although he walked with a limp he never complained, so I guess they have something good there. As for the windows they were in less than perfect condition but I kept them anyway. I doubt I will return. more

I bought 6 windows from this company about 6 years ago. I'm not a professional, but I knew these windows were cheap ever since they were installed. I had a problem with the 'balancer' in one of the windows right away. They did come out to fix it, but it just ended up messing up again. Also, there's yellow glue that can be seen in ALL of the joints, and the window quality just seems flimsy (perfect for a rental NOT YOUR HOME). I couldn't have the windows replaced because I bought them awhile ago so the company claims that they will come out and fix the PROBLEMS. They left a message and by the time I called them back, I was told that the repair guy was going to come out that day, but he can't now. I asked, ""Well, can you give me notice so that I can be available?"" They said they would and I haven't heard from them since. This was probably two months ago.\r \r I will NEVER buy windows from this place again, nor will I reccommend them to anyone!! more

I needed some replacement windows for a rental property and was referred to Southwest Vinyl Windows by a friend. They have a great product at a great price. This was the first time I installed windows myself and their staff was friendly and answered all questions that I had. more