Southwest Monument Of Edmond

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720 S Broadway
Edmond, OK 73034

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(405) 341-5544
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I also experienced their services as uncaring and outright defensive at times. Not once did I feel any amount of compassion expressed by them and they installed our twin infants ...

Uncaring and unprofessional 8/26/2011

I also experienced their services as uncaring and outright defensive at times. Not once did I feel any amount of compassion expressed by them and they installed our twin infants headstone in the wrong direction. When we called to express how unhappy we were, we didn't get one apology, just excuses. This place expressed absolutely zero people skills and I will NEVER use their services again. more

Did not care about me 7/21/2011

After just losing a family member we visited them because we wanted to purchase a monument for the local cemetery. I just want to say, I do not feel as if they cared about me. It was a cold greeting at the door, did not ask me how I was doing, or for that matter what my name was. It just seemed they wanted to get a sale and that was it. They are knowledgable in the monument field itself, but need some training on people skills. I spent 30 or so minutes with their associate got a few prices and left. I just feel there should have been more compassion towards my situation. I am sure they are hard working people, but less work and more work on the people side would have helped get my sale. Needless to say, I went elsewhere more
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