I received multiple referrals to Southwest Casino in regards to our upcoming company holiday party. They submitted a quote to us in a timely manner, however, that was the fastest I heard from them. I called and let them know that we wanted to book our party with them, and a week later when I still hadn't received my contract, I had to call back and ask for it again. I finally received the contract from them, however, the information was incorrect. I e-mailed Southwest Casino asking that the necessary information be corrected and an updated copy of the contract be re-sent. A week later, still having received no response, I called the company office. I left a voicemail asking to hear back from them within the day, or I would have no choice but to go with another vendor. Well, this is what I had to do. I've still never heard from Southwest Casino. I have, however, heard from our new vendor. Overall, I will not recommend this company, nor attempt to use them again.
Pros: Good Prices
Cons: Very Poor Communication
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