I purposely ordered an ice luge three days before New Year's to enusre I would have one, I called three times to ask when I should come and pick it up, and I was told anytime before closing. I get three people with me, and a truck because after all we are picking up an ice luge. I get to the counter, tell them I ordered an ice luge, here is my receipt, and they tell me, um we dont have any ice luges left. Excuse me, its New Year's Eve, I ordered this three days ago and was ensured an ice luge. Absolutely NOTHING, not even im sorry. They were so uncaring, like it was my fault they messed up. They gave me nothing, but said I can give you your money back. I would never go here again.
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