South End Auto Wrecking

I tried to exchange a starter I purchased 4days prior. After them testing it and then taking it apart for diagnostic they proceeded to say it was my fault for hooking it up wrong. They refused to exchange it!! The customer service is non existent!!! more

to be straight forward with it everybody there is a complete a**. nobody helped me for a long time when i called in and they were very rude when they finally did pick up. when i went in to the store it was nothing but more of the same. i will never go back or recommend this to a friend. more

Found South End after googling for salvage parts. I happened to have a CS130 alternator that needed rebuild. After reading other reviewers experience with getting a rebuild I figured it would be an excellent way to salvage my spare. It was an Ebay purchase that would have cost more to return it than to fix. It worked for 9 months and stopped charging. I called ahead and they indicated they can rebuild it. I took it in and was told it would be done by 4pm that day, and they did in fact have it done for me by 4pm. I dropped it off at 1030am. As for the staff, yes, they are a little short and rude but it's not the Hilton, it's a junkyard. Some of the reasons why I can understand. People walking in there asking for some vague part and pointing like a caveman expecting them to know exactly what they are talking about. For $60, got the regulator replaced and I now have a good working spare! more