Have an extended warranty on a GE washer purchased from Lowes 3 years ago. Solar Refrigeration was the Co. Lowes sent out to repair it. After 4 visits and 3 weeks of not being able to do laundry, machine was not fixed. Enough was enough - threw out old washer and bought a new Sears Kenmore. Had 4 scheduled appointments for repair - they NEVER called to confirm any time - even though I called daily and told them that I needed to put in leave at work before I could take it. Still not one individual ever called to ask what was a good time, never called to confirm a time and on 3 occasions were at least 4 hours late or DID NOT SHOW UP or call at all. The last phone call was the manager, Ms. Caruso assuring me that her top repairman would be at my house at 7:00am on a Friday. Well guess what, did not show up at 7, or at 8, or at 9 - even though she personally told me and guaranteed he would show. NEVER AGAIN! - BEWARE - BAD BUSINESS!
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