Everything with setting up the appointment, the p.a., and xray tech were very good, but I left the office feeling more frustrated and upset than when I came in. I was taken in to get xrays first, which noone told me I would be doing or asked if my insurance would be okay without precertification, which is perfectly fine. Dr. Smith came in shortly after, asked me to do two arm raises, and then promptly began discussing how my problem was a ""physical exercise"" thing. Now I understand that if he thought I didn't need any type of surgery due to my xrays or my arm movement, but he gave very little reason for his diagnosis after having met me for 5 minutes. In fact, He also did not discuss the xrays or listen to the rest of my history which spans 25 years of different injuries. He did not look at my prior CT scan and then asked me, ""how does your neck feel?"". How does it feel? I don't know, I'm in pain!! That is why I am here to see you so YOU can tell me what is wrong with it. \r
Then he went on to tell me that my family doctor was a liar when I told him I was diagnosed with arthritis in the back 15 years ago, and dismissed the other diagnosis/comments from my previous physical therapists, doctors, and pain I was suffering from a masseuse. Quite frankly, I believe he took one look at me, saw that I was a bit overweight, and told me I needed to exercise. This is unbelievable to me. Up until my reinjury last fall, I hiked 3-5 times a week and went sailing every weekend and yet after 3 years of physical therapy that has not moved me forward, he dares to tell me it is ""an exercise thing"". \r
If you want an in depth doctor that had some sort of bedside manner, do not go see this doc. I really hate writing negative comments about someone, but in all my years of seeing different professionals, this is one time I was incensed by the total disregard for me as a patient. In fact, I never had the opportunity to talk at all. He was more interested in what HE had to say even after I asked him why I was experiencing numbness in both arms.\r
Wow, buyer beware....wish they had negative stars here.
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