My dad's carpets look great. All those ugly stains are history. The rugs look brand new despite 9 years of wear.
When a tenant renews their lease, a free carpet cleaning is offered. At the time, Smith Brothers was the company that provided the free cleaning. Over the years the complex has changed owners and the vendor providing the free carpet cleaning also changed.
I have used Smith Brothers for 5 years and despite the "free carpet cleaning" offer, I prefer to call Smith Bros because I know them and their quality of work. I would rather pay for work from someone I know than get a freebie and not get the quality of work I have come to expect from Smith Brothers.
Smith Brothers is almost an hour away from where my dad lives but they are happy to make the trip to provide the service. Everyone who has come to clean the carpets over the past 5 years has been professional, respectful and polite. I tell them what I want and I get it. When I first made the appointment, I had to leave a message as they were out providing service to others. I didn't have to call back as I received a return call just a couple of hours later.
I love Smith Brothers and I will continue to use them.
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