Tabitha cut my hair. I came in with it Shampoo'd and stated I was on a budget. All I wanted was the $15 hair cut to get my dead ends off. Tabitha started to cut my hair. Half way through the cut she told me she would have to blow and straighten it to make sure she cut it even. Neverr mentioning an upcharge of any sort. I figured she wanted to see her cut and was asking permission for taking more of my time since I was with my child. I said whatever you need to do to make sure you did it right. I always walk out of the salon with wet hair and I like to because I like to style my hair myself. NEVER DID I EVEN SUGGEST HER STYLE MY HAIR! She said she needed to make sure SHE cut it STRAIGHT. Being her problem! It was probally to style it in the way to hide the fact she took a chunk out of the side of my head. We get to the registar and she charges my the $15 for the hair cut and $26.95. for as it reads on the receit ""specialty style"". WHAT! I came in and stated several times I only came in to get my ends off and go swim in my pool with my children. I wasn't going to the prom. So why would I ay for a specialty style knowinf I was going straight to the pool. When confronted what that was it was to straighten my hair. I was never even warned of a POSSIBLE upcharge but she told me to my face I agreed to the $26.95 straightning charge to get it wet again???? I also own a CHI, why would I need her to straighten my hair with her hair damaging cheap straightner. She knew she was wrong so she kicked me out and told me if I ever came back I would be ARRESTED???????? WHATTTTT????
The Walmart manager had to have a talk with her about threatning their customers. When I asked for corporated number she called them before I could get home and call them and LIED to them saying I agreed to the charge. They said because she opened the case first they considered the charge valid. Who calls corporate on a customer because they know the customer is gonna call?...Someone who knows they are very wrong and trying to cover their but. Again I DIDNT 100% agree to a $26.95 styling fee when I came in for a strictly $15 hair cut. I have been to a salon that is prestigous in the area to have them look at my haircut because Im missing a big chunk from her going craz with thinning shears. They were like how did this girl passed and got her license to cut hair. They said my four year could have done better. This is no longer about the $, it is about how she LIED and TREATED ME and how Corporate initially didnt even have my back until going round and round with them. I am still waiting on a call from the Regional Suervisor because I want them to see what kind of stylist are tearing apart their business. Common sense would tell a person why would someone be so angry about a charge they were forwarned about??????
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