Skinner Swim Pool Plastering

I rarely write reviews. However, I felt compelled to write a review after my recent, unfortunate experience with Skinner Pools. I hired Skinner Pools in March of 2019 to re-plaster my pool. The project was completed by mid-April. While filling the pool back up, I noticed two large black splotches on the plaster in the deep end of the pool. I sent pictures to Skinner, and they told me not to worry about it. About a month later, the splotches were still there. In fact all of the plaster in the pool was discolored to some degree. I eventually contacted Skinner pools to see if there was anything that could be done. To their credit, they sent the owner Kyle out to take a look. He tried to sand the plaster down in a few spots to see if that would help. It didn't. He tried to apply some acid in a few spots as well. That didn't help either. He agreed that it looked terrible, and he also agreed that he would be upset if his personal pool looked this way. He said the only solution would be to re-plaster the pool again. He proposed that he could re-plaster the pool at his cost of $5160. As you can imagine, I wasn't thrilled about spending another $5K to fix something that the contractor screwed up. I had already paid him $15,780, for the initial job. In addition, re-plastering a pool requires the pool to be drained and refilled. It also requires a lot of work and expense to care for a pool that has been newly re-plastered. Trying to be fair, I proposed that I pay him $1000 to do the re-plaster. I argued that the $15K I had already paid him, plus the $1000 would cover all of his costs for both plasters. I sent that proposal to Skinner Pools on August 1st. I have tried to contact him twice after that. Still no response. So, in summary, I strongly recommend you look for another pool contractor that will stand by their work. more

Great experience - Everyone we worked with was knowledgable and responsive. It's a big investment and Skinner gave us reassurance and peace of mind. Our pool turned out beautiful. Thank you! more

Your work is excellent...love the way my pool turned out. Appreciate your return work after I called about a water leak. My communication with your company was not always easy (Izzy did her best on my behalf). A suggestion would be to set a time/phone appointment late in the day for a customer to get anwers to questions from the person that worked on the pool that day. Good reassurance for the customer. I have already recommended you to other people. Thanks for a great job. more

My experience was very good. Everything was done in a timely manner. more

Thanks for all your help in repairing and remodeling my income properties pool. I'm pleased with the quality, price and performance of your companies work and will give you a call when it's time to re-plaster the pool at my main residence. more

We had Skinner re-plaster our pool in time for a large Easter party. They knew we had a firm deadline with the party. The job was completed early and we were able to finish the plaster start-up process and have people swimming at Easter. They started draining the pool on March 29th and we were done with demo, re-plaster, new tile and new coping by April 12th. They did a great job and the pool is beautiful. more

I had Skinner plaster my pool and could not be happier with the results! Really beautiful job and very helpful and friendly people. The guys that did the work were friendly, on time and did a great job of cleaning up after themselves each day. There was no trash or remnants of the old plaster/pool left for me to clean up at any point in the process. Izzy, the woman that answers runs the office was very patient with me as I grilled her about tile and all of the possible options. She just remained friendly even though I was having a hard time deciding. They did the job quickly with no delays. The topper was the pool guy I hired to do the start up of the new pool and said - "whoever did your plaster did a great job"! So glad I went with Skinner! more

Job was done well and in a timely manner. more

The entire staff was professional and communicated well. The pool looks fantastic. more

Excellent! Friendly and skilled workers. I was disappointed, however, that I did not receive a thank you or any type of recognition for referring you to my friends. I highly recommended you to the McCarthy's when they told me they wanted to have their pool done!!! Of course, due to my comments, they decided to have you do their pool. I think that deserves some appreciation!! more

Everyone loves our new look! Turned out magnificent! Thanks. more

Excellent - this was the second time I've used Skinner Pool Plaster service more