Skin Care Ctr Of New Jersey

This past Saturday, after my facial treatment, several, (6-7) pimple-like raw spots, some were bleeding appeared on my face. These spots were painful & got worse in the evening. The pain became excruciating the next day which being Sunday, I couldn't reach the Spa to inform them. I stopped by the Spa on Monday Morning trying to speak with the manager who's not available. I left her a few pictures of my face. Later, the manager called me but she was ABSOLUTELY UNSYMPATHETIC on the phone. She kept saying that it's normal. So, I went back to the Spa and showed her my face. Again, she insisted that this was NORMAL. I told her that I've had many facial treatments in the past & that COULD NOT be normal when these spots were painful and raw. I find this Spa management unresponsive to consumer complaint & FAILED TO INVESTIGATE when there was adverse/untoward outcome resulted from their service. more

I have been going here for over 10 years for facials. Shalini has been doing my facials for a very long time and is excellent. She is extremely thorough in clearing out pores and her technique is very relaxing. I would not go anywere else for a facial. The staff is very nice and helpful. The skincare products are excellent and very reasonable. more

This spa is so professional and immaculate!!! I stopped in yesterday and the office manager was so polite and helpful, she even asked Shalini, a technician, to talk to me, right than and there! The prices are so reasonable, and possibly a bit below what's fair considering the experience. Shalini explained everything and really talked to me about my skin and gave wonderful suggestions. I would recommend this spa to everyone I know and everyone they know! I'm happy to say I'm a customer for life! more