I have gone there a few times for lunch. The first 2, they were so slow, we swore we'd never go again, but we kept giving them another chance because of their 110% guarantee. The last 2 times, we ordered the 10 minute lunches and they took at least 45 minutes. That was for turkey sandwiches. We would give them another shot because they are close and everyone has a bad day. However, when I emailed the restaurant to let them know (because they ask your opinion), I got no response. Now, my co-workers and I stick to Ruby Tuesday or some other place in the area who is concious of work schedule. Plus I think their portions are small but with bigger restaurant pricing.
Cons: service, food, cost vs. quality
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