If I had to review Shogun on their food, I would have rated a 4. The food is great, if you can tolerate the rude service of a particular waitress. I am unsure if she is the manager, owner or just an employee. This is the rudest waitress I have experienced anywhere that I have ate. One of the first time I ate here, she embarrassed another waitress in front of everyone at our table. She told her that her hair looked a mess and she needed to wash it and fix it before she came to work. My personal opinion of the girls hair is that it did not look bad, at all. Also, if it did..why would you say it in front of so many people? She could have easily pulled her aside and told her this privately. I have also witnessed this lady literally chase someone out the door yelling at them for a TIP! They tipped her but in her opinion, it wasnt the correct percentage! The last time I went to this restaurant, I met some of my family there for a family members birthday. A friend made a birthday cake and we sat it on our table. This waitress walked by and told us that we couldnt bring our own cake because they sold them there. We just ignored it because we had already ordered our food and we werent going to take the cake to the hot car to melt while we ate our food. After we were done with our meal, tickets were handed out. Total of 6 tickets because each family member paid for their own food. 5 minutes after out tickets were handed out, the lady came by our table and tapped on tickets and said ""PAY....PAY!"" Completely rushing us to pay her! Also, on my aunts tickets was a 20% gratuity tip added to her ticket! The waitress sold us because we were a party of 6, she had to do this. Even though we each paid for our own food! Another complaint about this place is that the servings of the food are decreasing fast! Everytime I go, I get less and less. Everytime I go, I order the vegtable plate. The last time, all of a sudden ""noodles didnt come with the vegtable plate!"" Thats weird, because they did every other time Ive been there. The sad thing is, I could go on and on about this place. If you can handle the rude service, the food isnt bad. Just make sure you tip the correct percentage or you might be chased into the parking lot!
more