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Service Experts Heating & Air Condition

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1000 Cobb International Dr NW F
Duluth, GA 30096

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(678) 235-9699
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Service Experts Heating & Air Condition - Duluth, GA
Service Experts Heating & Air Condition - Duluth, GA
Service Experts Heating & Air Condition - Duluth, GA
Service Experts Heating & Air Condition - Duluth, GA
Service Experts Heating & Air Condition - Duluth, GA
Service Experts Heating & Air Condition - Duluth, GA
Service Experts Heating & Air Condition - Duluth, GA
Service Experts Heating & Air Condition - Duluth, GA
Service Experts Heating & Air Condition - Duluth, GA
Service Experts Heating & Air Condition - Duluth, GA
Service Experts Heating & Air Condition - Duluth, GA
Service Experts Heating & Air Condition - Duluth, GA
Service Experts Heating & Air Condition - Duluth, GA
Service Experts Heating & Air Condition - Duluth, GA
Service Experts Heating & Air Condition - Duluth, GA
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Reviews
( 8 )
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( 8 )

Best

I have been a customer for 30 years and have always had a very good experience with your service. Your technicians are very professional, arrive on time and know what they are doi...

Worst

If I could put NEGATIVE 5 I would.....long story short they came out for my spring A/C cleaning - my A/C was working FINE - they leave and an hr later no cold air was coming out -...

Service Experts - NO 5/20/2012

If I could put NEGATIVE 5 I would.....long story short they came out for my spring A/C cleaning - my A/C was working FINE - they leave and an hr later no cold air was coming out - they came back and said my coil was leaking and we needed a new A/C system. So I said okay.........I paid $5k for a new A/C system which they installed wrong and b/c of that my hallway ceiling collapsed - there were also leaks in the line set and coolant was leaking - SO NO event though my warranty is w/Service Experts - I'll pay someone else - HORRIBLE HORRIBLE SERVICE DO NOT USE!!! more
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Bad Service Or Worse? 8/30/2011

Poor Training or Much Worse? Posted by WPapanek on 08/30/2011 AC not working, service guy said it was either the Capacitor (relatively cheap) or the entire outside unit would have to be replaced for $2000 to $3000. Capacitor did not fix it so he called in another guy who turned out to be the Sales guy. Sales guy said unit was about 10 years old so we may as well replace the entire system for $6000 to $8000. I thought it was not that old and still under warranty so my wife showed him a receipt left by the previous home owner that showed the unit was only 7 years old. Sales guy told her that receipt was for something else and proceeded to sell us an $8000 unit. I got home from work and verified that it was the receipt and that it was under warranty (all it does is take a call to the manufacturer with the serial number that was on the receipt as well as the back of the unit). Then they tried to tell me the warranty would be only for the person who bought the unit but that is not correct either. I called in another company to do the warranty repair but within 5 minutes they had diagnosed it as a bad fan motor that cost $275 to repair. Just looking into the top of the unit you could see the grease leaking out of the fan motor, they didn't even have to take anything apart. Not sure: 1) why they missed that easy diagnosis 2) why they said the receipt was not for the unit 3) why they didn't know to call the manufacturer with the serial number from the back of the unit to find out if it was under warranty (you don't even need a receipt and Amana is not an uncommon brand) 4) not sure why they said the warranty would only apply to the original purchaser. I called in to find out some answers and someone was supposed to call me back but its been over a week and still nothing. more
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No servicew, not experts 8/24/2011

I have used Peachtree Service Experts for years and I am not sure why - their company name contains two inaccurate words. They installed a new system in my home about three years ago. A year later they came out to do a service call and realized my system had not been set-up correctly - this does not imply there is an expert involved. more
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RIP-OFF BIG TIME 7/24/2011

This company tried to charge me $471 for a part that cost them less than $50. I call this unethical and down right criminal. The tech was nice enough to show me the company's price book. RIP OFF COMPANY.....WATCH YOUR BACK WITH THESE FOLKS. more
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I have been a customer for 30 years 12/3/2010

I have been a customer for 30 years and have always had a very good experience with your service. Your technicians are very professional, arrive on time and know what they are doing! I have been pleased to recommend Peachtree Service Experts. Omid has been here several times and is extremely conscienteous and knowledgeable. more
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This was an emergency service call.... 11/23/2010

This was an emergency service call -- after hours on a Sunday night at my in-law's residence... bitter cold and heat out.The technician (Sean Lee -- Number 050-10128) juggled his workload and convinced another customer to ""wait"" until after he was able to restore service at the hoime of my 87 year old invalided mother-in-law. He arrived at about 11:30 PM instead of the foprecasted 3-4:00 AM the following morning. Diagnosis of he problem (burned out circuit board) was covered by extended warranty and, fortunately, the technician had a replacement board on his truck. more
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I was pleased 11/4/2010

I was pleased with the work of the service expert. more
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on time and fixed quick 10/13/2010

It was on time and problem was fixed quickly. more
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Great service all around 10/7/2010

The service was great all around. The only thing that was somewhat dissatisfying was the crew was late to install about one hour. more
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Peachtree Service Experts stand above all others 9/30/2010

Once again, Peachtree Service Experts stand above all others. I called yesterday morning @ 8:30 AM with a problem with my downstairs A/C. By 3:30 PM that same day, a technician diagnosed and fixed my problem. He explained what had occurred and was extremely polite and courteous. He is a true credit to your fine organization. Keep up the Great Work! more
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VERY BIG THANKS to my installer 9/22/2010

Big thanks to Eric M. - my Comfort Advisor and a VERY BIG THANKS to my installer, Salil C who did an excellent install of my new Trane xV80 last Tuesday. They were very courteous and knowledgeable. I needed to have a little tape re-taped on a pipe by the tvx coil today but they did an excellent job and my family and I want them to be recognized for a job well done. I will be telling all two thousand homeowners in Water's Edge about them. Please let them know how much we appreciate the good job they did. Well done and thanks again. more
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Thanks for the great job! 9/17/2010

I am a Realtor with Keller Williams. I realized at 11:00 AM on the day of closing on a house, that the seller had not had the HVAC service per the contract. I called your company and expected to be told that a service call would be 3 to 4 weeks out (because of the extreme heat we were having.) To my surprise, I was told that someone would be there in a couple of hours. One of your technicians arrived promptly at 3:00PM the same day and serviced the HVAC in time to make our closing. He was very pleasant, professional and perfect! Thanks for the great job! I will pass your name along to others. more
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Excellent experience. 4/15/2010

I have been doing business with Peachtree for 14 years and have had nothing but excellent service. Technicians ALWAYS come within the two hour schedule window, and they ALWAYS call to say they are on their way. Customer service has ALWAYS been excellent, helpful and courteous. When I have had a system go out, I have ALWAYS been offered an emergency service appointment. Replacement parts can be expensive but when Peachtree is providing installation and a guarantee, what can you expect? I can purchase the parts on my own but would have to hire someone to install them. more
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No professionals here! 6/2/2009

I called because my A/C was not working. They said someone will come out that very evening, ""because we serve our customers 24/7."" So I waited around in the heat. They didn't come, but called at 9:30 and said they weren't coming- great. They said they could come the next afternoon at 2:00 and would call and give me 30 warning, so I could meet them. Changed appts, etc. to be there. They called less than an hour before and said they overbooked and would not be able to come today, but maybe Thursday (two days later). It is 93 degrees out and my dog and family are melting. They talk about being professionals... don't believe it. Pros: Nothing... they never came. Cons: Uhh... everything. more
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Bad Service Provider 5/7/2009

They are one ot the worst service providers out there. They don't show up when they're suppose to and don't provide you with good customer service. I would not recommend them to anyone. more
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price gougers 10/28/2008

Peachtree Service Experts tried to sell the ?Maintenance Service Plan? more than anything. I was not interested in this plan, I just wanted my air conditioning fixed. They tried to corner me into paying $350 for a start capacitor. I later found the same part at a local retailer for $38. They were asking $159 for the run capacitor which I found for $18.99. When I told the guy that these prices seemed high and I wanted to look into them, he told me unless I paid $280 for the Maintenance Service Plan, he would charge me to come back out. more
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Great Service 8/19/2008

I'm shocked to hear the bad reviews. I've never had anything but outstanding service from Peachtree. They call to set my regular appointments, and keep calling if I don't respond. The technician always calls when he is on his way and shows up on time. All personnel has been polite and efficient.\r \r A happy customer more
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Unbelievably Poor Customer Service 6/6/2008

This is the first time I've ever felt compelled to rate a business, but I had such a terrible experience with Peachtree Service Experts, I thought it best to share. I called Peachtree Service Experts during a stretch of 90 degree weather in June when my air conditioning stopped working all together. I called Peachtree Service Experts after scheduling appointments with their competitors for 2 and 4 days out hoping they could help me sooner. I was able to make an appointment for the next day. I got a message 6 hours later that my appointment had been cancelled because I wasn't a ""priority customer"". When I called to try to understand the issue, I only met with rude and unhelpful customer service representatives. I asked to speak with a manager and after waiting on hold for 15 minutes was promptly hung up on. I will never be a customer of Peachtree Service Experts and hope you don't become one either. Peachtree Service Experts doesn't honor their commitments unless they consider you a ""priority customer"". Cons: Customer Service more
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100% Satisfaction Guaranteed! 8/23/2006

100% Satisfaction Guaranteed!\r \r For all you?re heating and cooling needs turn to Peachtree Service Experts. With indoor air quality and 24 hour, 7 day a week emergency service. With a 100% satisfaction guarantee, they are the ones to call for your repairs, upkeep or replacement units. Financing is available and credit cards are accepted. more
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Owner Message

  • Peachtree Service Experts Your home is the one place you should breathe easy and feel most comfortable, no matter what. Your heating, cooling and air quality equipment are what ensures your home's comfort, every day. We offer complete, custom home comfort services specifically designed for you and your family and performed by our trusted furnace and air conditioning contractors*: --Heating systems inspections, maintenance, sales, equipment installation, warranties and service plans --Air Conditioning and cooling systems inspections, maintenance, sales, equipment installation, warranties and service plans --Full line of Indoor Air Quality solutions, including every type of air filter, air cleaners, humidification control, fresh air ventilators and duct sealing --Energy-saving Green Solutions, including household energy-reduction products and green heating and cooling technology We're professionally certified North American Technician Excellence is the most prestigious technical certification in the industry, and having N.A.T.E-certified technicians is a standard we value greatly. We also keep our technical skills honed with ongoing training through HVAC Learning Solutions, our own nation-wide, top-of-the-line technical, customer service and business training program. Our furnace and AC contractors are specifically trained to be customer-focused, with a positive attitude and excellent people skills. All our technicians wear photo ID badges and are carefully screened for your personal protection and peace of mind. We're part of your community Peachtree Service Experts is locally operated to best serve you, our own friends and neighbors. We live, work and play where you do, and we're committed to keeping homes in our community a great place to live. So we're always right next door when you need us. You can reach us anytime call to schedule an appointment online. But our strength doesn't stop there. When we offer Guarantees and Warranties, we'll be there to back it. That's why when we say your satisfaction is 100% guaranteed, you can rest assured we'll be there whenever you need us. We're a vibrant and growing company, financially strong and stable, and we're here to stay. When you choose Peachtree Service Experts, you can be sure that our HVAC contractors will be there for you next year, in five years or 50 years from now. So when your home's air isn't clean and comfortable, or your heating and cooling system needs maintenance, repair or replacement, just call Peachtree Service Experts, we're Atlanta's leading HVAC service company. We sell, service and repair more heating and cooling systems than any other company, and every one of them is backed by our written 100% Satisfaction Guarantee. Our quality workmanship sets us apart, no other HVAC company has more home comfort experience.

Additional information
  • Hours: Daily 12am-11:55pm
  • Payments: Discover, Master Card, Visa, American Express
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