Service Department at Dewey Ford

I will not be returning to Dewey Ford. They are the biggest rip off artists around. My first dealing with them was when I needed to put gas tank on my old truck I had found one at napa for $120 but it was going to take a few days to get in. Dewey Ford said that they had it in stock in town somewhere but it would be $180 for the part. I wanted to get it done as fast as possible so I agreed to the $180. After I got the vehicle back I got the tickets and it said were the part came from O'Reillys. I decided to see how much of a markup they really charge me. O'Reillys told me that I could buy the gas tank for $98 and they said Dewey gets a bigger discount than that because they buy so many parts. that put a very sour taste in my mouth. About a year later I blew up the engine in my Ford Lightning. I wanted it to be local so I had it towed to Dewey Ford. I knew it was going to be expensive so when they said $6700 I didn't even think to check around. well I just found out that I coulda got it all done for $4800 at Charles Gabus Ford. That was not a line of smoke from Charles Gabus to sell me a vehicle because I checked with the maintenance department before I even went and tried to trade my truck in. That brings me to trying to buy and sell a vehicle at Dewey Ford. I was looking for something bigger so I was trading in my 2002 Ford Lightning. Dewey Ford are such crooks there that they tride to offer me $4000 less than what my trade in value is on my truck according to kelly's blue book. Dewey Ford's excuse was two wheel drive trucks don't sell well and Iowa. Charles Gabus not only went above what blue book was but they traded straight across for a vehicle that was worth more than what my truck was worth. Like I said I will never go to Dewey Ford ever again and even though I live in Ankeny, I will be having all my work done at Charles Gabus Ford from now on. more

If you have been in car accident and have extensive body damage to your car, look for a certified technician at car dealers in Des Moines. Even if an auto damage appraiser may determine that your car is totaled please do not panic. Call Dewey Ford because they are highly committed to your needs unlike any other dealers in Des Moines. more

I certainly was pleasantly surprised when I got finished with the finance department at Dewey Ford. I didn't feel like I was being pushed under a steam roller, I felt like I was a customer and they wanted me to feel comfortable with my financing terms for the new car I was about to buy. I was very happy. more

I had been looking for a part for an older Ford model. I had gone a few places and had no luck. I called Dewey as a last effort, and it was amazing how willing they were to help me. The Parts person was happy to spend the time..and in the end they found the part!! more