Senior Helpers

In this high tech, pulsating world in which we live, it is so good to see humanity and warmth -- and that is what you get with Senior Helpers. And complete professionalism and reliability around the clock, every day, even on holidays. They tailor their services to each person's specific needs. I cannot stop raving about Senior Helpers, a true Godsend to me, my mother, and my entire family. In a society where unfortunately indifference, bad customer care, and automated responses have come to be the norm, Senior Helpers stands as a beacon in the night or day. I always got to talk with a 'real' person and I was daily informed by a 'real' person as to how things were going with my mother. This was an ideal transition for her before she joined an assisted living community, one that Senior Helpers even helped us to find. Go Senior Helpers! more

You and your staff were wonderful to work with. My mother, who relishes her independence and can sometimes be negative about new situations, loved every one of the caregivers. They were reliable, nurturing, intelligent, and trustworthy. My brother and I were not only impressed with the daily reliability of the service you provided, but in a couple of emergency situations (hospital stays) you and your staff were a welcoming source of comfort. You made coping with stressful situations nearly pleasant. I honestly don’t know what we would have done without your help! more

When my mother fell in September and it was clear (even to her) that she needed some extra care, my brother and I didn't know what to do. When Sonny saw your ad, we thought we would give it a shot. You were kind enough to come over and meet with us. We were impressed with you from the very beginning. You were sincere, trustworthy, caring and responsive. more

I'll never forget when we met at my parent's house. I was in such a frantic state and you came to my rescue. As you know, previous agencies had not been dependable. Your home care agency was wonderful! My dad received excellent care and mother received the support and assistance she needed more

My husband required 24 hour in-home care ssistance. Due to unforseen circumstances our need was urgent! Senior Helpers, within two or three days, was able to provide just the right individual to assist my husband and bring order to a household that was in panic. The courtesy, respect, compassion, and understanding of the situation and your graciousness in follow-up conversations will always be remembered. I would not hesitate to recommend Senior Helpers to any household which was in need of an in-home care provider. more

. I want to let you know how pleased they are and I am with the quality of the people that you have provided to assist them. All of the people you sent were well qualified, and also very friendly and sensitive to the needs of my parents. In particular, Jessica and Anna were exceptional. They were not only very good Caretakers; they genuinely cared about my parents and treated them like family. My parents grew very fond of both of them and referred to them as “saints”! I also appreciate the responsiveness and flexibility that you personally have shown when we had special requests, sometimes on very short notice. You always came through when we needed your help. Please thank Jessica and Anna for us, and keep up the good work! more

. I want to let you know how pleased they are and I am with the quality of the people that you have provided to assist them. All of the people you sent were well qualified, and also very friendly and sensitive to the needs of my parents. In particular, Jessica and Anna were exceptional. They were not only very good Caretakers; they genuinely cared about my parents and treated them like family. My parents grew very fond of both of them and referred to them as “saints”! I also appreciate the responsiveness and flexibility that you personally have shown when we had special requests, sometimes on very short notice. You always came through when we needed your help. Please thank Jessica and Anna for us, and keep up the good work! more

Jessica, my health aide, provided care & concern for my every need. She was prompt in arriving each day and always greeted me with a warm "good morning." She performed her duties with pride & care. She is a wonderful & dedicated person. Thank God you have her. Marie, your Director of Operations, is also an asset to your group. She has a way about her that I felt relaxed at our first meeting, frequent visits & a small "food sharing" welcome as a family member. Thanks again, more

With less than 24 hours notice you put our fears to rest. On the day he arrived home, you were there with Rosario and immediately set about making him comfortable and putting my mother at ease. You were always available to us and quick to act on any concerns we had in a calm and competent manner. Rosario and Dawn both had the uncanny ability to anticipate his needs and their extraordinarily capable care allowed my mother to get the rest she so desperately needed. The work they do is not easy but they made it seem more like a calling than just a job. They were even thoughtful enough to call on their days off, just to ask how everything was. We would be happy to discuss our experience with Senior Helpers with anyone who is interested in using your services for a loved one. more

Specifically, we would like to thank Rosario Schneider and Dawn Simeon. We were in a panic as to how to care for him at home when we were advised that he would be released from Maywood Care Center into the care of my 83 year old mother. He suffered from congestive heart failure and his condition had deteriorated to the point that he was bedridden and too weak to assist in his care in any way. Not only would my mother be caring for him, but she was also caring for my 89 year old aunt, who is suffering from Alzheimer's disease. With less than 24 hours notice you put our fears to rest. On the day he arrived home, you were there with Rosario and immediately set about making him comfortable and putting my mother at ease. You were always available to us and quick to act on any concerns we had in a calm and competent manner. Rosario and Dawn both had the uncanny ability to anticipate his needs and their extraordinarily capable care allowed my mother to get the rest she so desperately needed. The work they do is not easy but they made it seem more like a calling than just a job. They were even thoughtful enough to call on their days off, just to ask how everything was. We would be happy to discuss our experience with Senior Helpers with anyone who is interested in using your services for a loved one. more

She is an angel. My mother is thrilled with the care she has shown to her and how well they seem to interact. Please pass along my sincere appreciation and thanks to her. more

Sonia has shown great kindness and compassion in the care of my Mom and I feel confident every day that she will be safe in her care. This allows me to go to my job every day safe in the knowledge that my Mom is well cared for. I wanted to be sure that you are aware of how pleased I am with the excellent care my Mom is receiving from Sonia. more

I just want to end this letter saying, I would highly recommend Senior Helpers without hesitation to any family in need of these type of services. Your company is most fortunate to have Ms. Diaz representing you – I know I feel fortunate to have met a person of her caliber and high standards. more

We hired Ms. Rosario Schneider, and it has been a wonderful experience. She is a caring, well-trained home health aide. Rose has a great sense of humor and an upbeat personality, which is so important for my Dad, who loves to have a good laugh. I never had to worry when Rose was with my Dad. She took excellent care of him. I am sorry to say that my Dad can no longer stay at home, but will be entering the Veterans’ Memorial Home in Paramus by the end of March. more

Then my friend gave me a senior guide that she had picked up, and inside I saw your ad for Senior Helpers. I made the phone call that really counted. My first impression of Senior Helpers could not have been better. Ms. Marie Diaz [Director of Operations] responded immediately to my call and was already gathering information to make the right fit between the home health aide and my Dad. Then she personally came to my home to discuss all my concerns and needs for Dad’s care; and already had some home health aides in mind that she thought might work out based on our needs. Marie was always available by phone and always attentive to our needs. more

Ana has been with my parents through hospital emergencies, and stayed with them through all circumstances, just like family. I call her cell phone whenever I feel a need to see how things are going or when I can’t reach my parents. Every morning, Ana makes my dad incredibly handsome and gives him wonderful massages that help him get ready to face every new day. Ana prepares their meals, makes their bed, does laundry, grocery shops, organizes thing[s] at home, assists with medication, takes them shopping, to Dr. appointments, rehabilitation, exercise, walk in nice weather, takes them on all errands, wherever they have to go to keep them living safely at home. more

I can’t explain the peace of mind I feel knowing that Ana Cardenas is taking care of my parents’ everyday 7 days a week. It is a comfort for me knowing that she is with them every morning to get their day started. All the caregivers from Senior Helpers are trustworthy, honest, patient, loving and kind beyond the call of duty. This can be attributed to Marie’s experience, insight, knowledge and human understanding of seniors physical and emotional needs; finding the right care giver for the right family. more

I live on Cape Cod in MA, about 6 hours from my parents, Arthur and Shirley S. who live in Teaneck, NJ. We were introduced to Marie Diaz, Director of Operations, when my dad was leaving rehab to return home. I can’t explain the peace of mind I feel knowing that Ana Cardenas is taking care of my parents’ everyday 7 days a week. It is a comfort for me knowing that she is with them every morning to get their day started. All the caregivers from Senior Helpers are trustworthy, honest, patient, loving and kind beyond the call of duty. This can be attributed to Marie’s experience, insight, knowledge and human understanding of seniors physical and emotional needs; finding the right care giver for the right family. Ana has been with my parents through hospital emergencies, and stayed with them through all circumstances, just like family. I call her cell phone whenever I feel a need to see how things are going or when I can’t reach my parents. Every morning, Ana makes my dad incredibly handsome and gives him wonderful massages that help him get ready to face every new day. Ana prepares their meals, makes their bed, does laundry, grocery shops, organizes thing[s] at home, assists with medication, takes them shopping, to Dr. appointments, rehabilitation, exercise, walk in nice weather, takes them on all errands, wherever they have to go to keep them living safely at home. Sometimes, my mom has doctor appointments in NYC and Marie Diaz is always there for us. This winter was a rough one with rain, wind, snow, hail, etc., my parents were cared for everyday. Ana and Marie sure that they had food in the house and all was safe and sound. Words cannot explain how safe that I feel, knowing that my parents are in Senior Helpers hands every day, seven days a week. My parents and I thank them all very much for their kindness and security that Senior Helpers give our family. more

Marie is exceptional. She handled several scrambles with seeming ease, but I'm sure they were challenging. She supported us so very, very well. All the staff, Dawn, Kadena, Rosa, and Loida, were all great. They all took care of Dad as if he was their own. Their updates to my brother, my sister and myself were all very much appreciated. They did a great job to make sure that Dad was comfortable and provided good advice for us. If you would like, I am more than happy to be a reference for your firm going forward. more

She is an employee perfectly matched to her position. Marie is kind, caring and goes above and beyond the scope of her job, a quality very rare indeed in today's world! This past Saturday Marie took time from her weekend and her family to visit my Mom who is presently in Rehab, following a week in hospital. Marie brought my Mom some snacks as she knows Mom is always hungry, and might not be getting any visits over the weekend. As it turned out, Marie was Mom's only visitor. Mom was thrilled to see Marie and really enjoyed her snacks! Tim, I just wanted you to know how much Marie Diaz's gracious act of kindness toward my Mom meant, both to Mom and to me, across the miles! more