I did a lot of research on data recovery companies before picking Secure Data Recovery Services. I made my pick and I don't regret it. They have everything a data recovery company should have, and they kept all their promises.
Here's a summary with focus on what matters to me.
First, there were no surprises with fees. I came in, they evaluated the drive, they gave me an estimate. 3 days later, when the time came to pay, I paid exactly what they said I would. Couldn't be simpler. They didn't charge for the evaluation, or call me about a problem they didn't spot earlier.
Second, they were available 24x7. It was easy to get ahold of the representative when I needed, even late in the evening, which is unfortunately the only time I'm available to call.
Third, their turnaround time of 3 days was pretty quick. They had emergency services as well, which is worth noting, but I didn't need them. For non-emergency, 3 days is really good.
Regardless of what you decide, be careful - there are many companies out there that don't exactly deliver. Don't fall for quotes that sound suspiciously low. If a company starts charging you extra halfway through the operation, get your drive back and get out as fast as you can - they're pulling a fast one on you.
So that's that for my review. I would recommend Secure Data Recovery Services to others. They do exactly as they say they would, and there were no gimmicks that I could spot.
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