Seattle Home Appliance Bothell

Claim
marker

18811 Bothell Way NE Ste 201
Bothell, WA 98011

marker
(425) 485-0551
Incorrect info? Correct your listing
Related categories:

Home & Garden

Reviews
( 2 )
( 0 )
( 0 )
( 0 )
( 12 )

Best

the service here is just the oposite of what all those big chains give. It feels great to be greated when you come in to a store.\r I will be back!!

Worst

The service dept. is surly and rude. They quote one price on the phone and then charge you more after they do the work. When you call them on it they blow you off with a so what a...

Service Dept. a Joke 2/20/2012

The service dept. is surly and rude. They quote one price on the phone and then charge you more after they do the work. When you call them on it they blow you off with a so what attitude. Will never use them again! more
Reply | Report abuse |

Lack of integrity with a dash of grumpiness! 1/7/2012

We have bought several appliances from this company over the years--no more! The dryer they sold us literally shakes the whole house and they basically told us that there is nothing they can do about this??\r \r Furthermore the sales manager is a big time grump. The service department manager even admitted that their sales manager is a crusty old codger....what are the owners thinking--furthermore check out the rest of these reviews. Pathetic!\r \r more
Reply | Report abuse |

DO NOT USE THESE PEOPLE FOR APPLIANCE REPAIR 9/30/2011

We just had the worst customer service experience ever. After 2 techs came over, ordered the wrong parts for our Samsung fridge (we paid for them) and paid for service calls, the fridge was not working. They don't keep you updated on what is being done, we had to call them over and over, they do not answer their e-mail. All this went on for 30 days, while I had to store food in coolers and a borrowed fridge in garage. All it needed was a 13 dollar defrost sensor that this other company installed. Seattle Home Appliance has no integrity, they should not repair something if they do not know how more
Reply | Report abuse |

Poor customer service 7/6/2011

Awful, unprofessional. Wish I'd never done business with them. more
Reply | Report abuse |

Poor customer service 7/6/2011

I wanted to update my appliances and decided to go small instead of to a big box store, looking for better customer service. Seattle Home Appliance Bothell made me wish I'd never gone this route. Scratch and ding appliances showed up at my door and it has taken months to get replacement parts. With every conversation the tone gets uglier and uglier. Horrible customer service. Even upper management could care less. more
Reply | Report abuse |

Not good in repair 2/24/2010

Not up to date with newer products more
Reply | Report abuse |

terrible 12/4/2009

This was the most unprofessional experience i have ever had. After they didn't come out after 3 weeks now they are of accusing us of not paying. And what a surprise my dishwasher still isn't fixed, but I would rather pay someone else than to ever have to deal with these people again. NO INTEGRITY!!!!! Awful Awful more
Reply | Report abuse |

don't do it 12/4/2009

This was the most unprofessional experience i have ever had. After they didn't come out after 3 weeks now they are of accusing us of not paying. And what a surprise my dishwasher still isn't fixed, but I would rather pay someone else than to ever have to deal with these people again. NO INTEGRITY!!!!! Awful Awful Cons: not helpful more
Reply | Report abuse |

Will never do buisness with these people 12/4/2009

This was the most unprofessional experience i have ever had. After they didn't come out after 3 weeks now they are of accusing us of not paying. And what a surprise my dishwasher still isn't fixed, but I would rather pay someone else than to ever have to deal with these people again. NO INTEGRITY!!!!! Awful Awful Pros: not one! Cons: everything! more
Reply | Report abuse |

bad customer service 7/24/2009

Not willing to work with customer. Wouldn't recommend this company. more
Reply | Report abuse |

Terrible in Service 11/25/2008

They have the missing part they took away 3 months ago! The dissapointing fact is that the service technician who originally took it from my house (which I saw him do with my own 2 eyes) denies ever taking it in the first place which is why there has been such a delay. I saddens me that their technician who I let into my home is a liar. I will be making no more Viking purchases from this supplier and I strongly encourages other took look elsewhere unless they enjoy wasting their timewith getting the run around and dishonest service. Cons: Don't return phone calls, dishonest more
Reply | Report abuse |

No response from Service Department for 3 months. 11/19/2008

11/19/2008 Update: 11/19/08 - still no call backs on my issue. I continue to call every other day and was just told they are extremely busy with the Thanksgiving holiday. They have had this in their service department for 3 months more
Reply | Report abuse |

great attentive service 9/5/2006

the service here is just the oposite of what all those big chains give. It feels great to be greated when you come in to a store.\r I will be back!! more
Reply | Report abuse |

super job 11/20/2005

excellant service, very nice people, would buy from them again and again Pros: good parking, choices Cons: choices, too many more
Reply | Report abuse |
< Previous 1 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021
badge