Horrible customer service in the wholesale department! My cafe has been purchasing bagels from Seattle Bagel Bakery for over 10 years. The new owner has zero respect for his customers and does not know how to hire and train responsible employees. As a loyal customer for over a decade, my company and our employees should be treated with respect. We received completely the opposite from the new owner. He should learn something about running a company and treating his customers with respect! I have never experienced such poor customer service in my entire life, especially from a company that I have been loyal to for over a decade! After purchasing bagels from Seattle Bagel Bakery everyday for 10 years, we have cancelled our orders and will never go back to Seattle Bagel Bakery even if it's the only bakery in Seattle!
Cons: Poor management. Horrible customer service. Zero respect for customers.
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