Seat Covers Plus

Slow service to begin with. Then, twice received wrong seat covers (first time - wrong model, second time- wrong style). Now I am unable to get money back or a return shipping label. In response to phone calls I've twice been told a manager would follow up (email or phone call) which has not happened. Ordered was placed seven weeks ago so it's not a matter of impatience. In addition the cutting/sewing did not fit or match my 2012 Scion xB seat backs. Also, and particularly irksome, the method of attachment requires pulling cords in/through/around the seat structure then tying them off. Won't work with seat backs that have solid rear panels that wrap under the seat - like mine. I'd have to punch holes in the rear fabric panel to adequately attach them. I paid the top price for a full custom fit. I have purchased custom seat covers in the past for a new vehicle that fit properly, attached securely and lasted for a decade. This company and their products are not up to that standard. more

I placed an order with Seat Covers Plus on 8/27/10 for my new 2010 Ford F250. While ordering the seat covers with the company representative I was very specific on the details of what vehicle and seat package was installed in my truck. I received the order on 9/15/10. When I opened the box to start installing the covers I noticed that the cover for the rear seat armrest was not included (Issue 1). I started to install the front seat covers and noticed immediately that the covers were really loose on the seat and did not fit like it should (Issue 2). I was only partially through installing the front covers when 1 of the installing loops ripped off the cover while I was installing it (Issue 3). At this point I stopped installing the front covers and figured I may be able to work this out with the company with a new set of front covers. I started to install the rear seat and immediately noticed that it was designed for a completely different seat (Issue 4). Wow was anything correct? I ordered a console cover and decided to try that. It fit the console but had an area where the stitching was missing creating a hole or rip in the seam (Issue 5). There was also no hole or method to access the latch to open the console door (Issue 6). more