We had reserved a family portrait with Sears Portrait Studio in North Point Alpharetta at 5:00 PM. We were late by 8 minutes as there was delay at one of the payment counters due to exchange issues. The lady Sarah was rude to deny us the service. We tried to get a re appointment by calling the same # as previously and were asked to come at 3:00 PM on Sunday. We came in earlier at 2:30 PM to be told that we had not booked.
This management appears to be poorly managed and had gone on both occassions with lots of hope only to be turned down.
I would rather go to another studio rather than going back in at the Sears studio. I would recommend not going at all to the Sears Stuidio in Alpharetta at North Point Mall.
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