I have always heard mixed reviews about this store. I have gone to Sears for years and mostly in south Florida. It is true, some departments definately need an updated course in proper customer service, but the prices are usually pretty good in comparison to other department stores. We have several in our county and even the online site is pretty good also. I would go back and shop there again, especially when the BIG sales come out. Worth the lines and hassles..(sometimes..lol )
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