I experienced hellish service.\r
Firm changed hands and does not live up to it's old website\r
1) Not a guy with a pickup truck... well it was a guy in a old white panel van with no markings. \r
2) Give you real prices over the phone instead of running you up.... How much does it cost to change 2 garage door springs? $435.38 plus they said I needed new rollers at $15 ea for >12 of them. By the way, Besser Brothers and Dusty's estimated at just under $300. \r
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I had my garage door serviced by this firm about 2 yrs ago and they were great. They put a sticker on the garage door opener so that's why I chose them.\r
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They charged me things like a service call for $24.95 plus parts and labor. Okay usually if you use a firm they take off the service call. But no this firm had the audacity to even add a surcharge for paperwork and gas. They are local to my city! Complete rip off, Do not use this firm! They did not even care that I write this review.
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