I contacted this company to inquire about having them tow my car to a garage that was recommended to me for auto repairs. They asked why I had chosen to take my car to said garage and then offered to give me a quote for the repairs I needed. I agreed and within a few minutes someone was there to take my car. I was told that I would be contacted the next day (Friday) but never was. I called around 4:30 that afternoon and was told to call back tomorrow (Saturday). I did and was told to call back Monday. Finally fed up that my car was in this establishment's possession for three days without a quote I decided to pick it up and take my business elsewhere. Upon arrival around 10:30a.m. Monday I was informed that I was being billed for 1.3 hours labor for which payment was required before I could take my car. I explained that I was never informed of being charged for a quote, and that if I were I would have declined and asked them to tow my vehicle to the intended garage, which did not charge for quotes. Was then told that I would have to speak to the owner for who I waited two hours He then proceeded to tell me that he did not care about my concern and that if I didn’t pay I could not take my car. After voicing my concern over this company’s unprofessional and unethical business practices I was insulted by the receptionist. DO NOT EVER, EVER USE THIS COMPANY FOR ANY SERVICES UNLESS YOU CAN BE WITHOUT YOUR CAR FOR A MONTH AND HAVE EXTRA MONEY TO BLOW ON HIDDEN FEES. THEY HAVE THREE LOCATIONS, BELLE VERNON, YUKON, AND CENTURY THREE. I WOULD HIGHLY RECOMMEND THAT YOU DO NOT USE THIS COMPANY FOR ANY SERVICES.
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