I had decided not to go with any big box stores, and since Scotty's Audio Video has been in this area for years, always with a good reputation, I decided to check with them when I was ready to buy my TV. They were so nice to deal with.
I live in a new housing development, and I have already recommended several people to them because of their service. I have probably sent them several customers. They installed the TV, and they even communicated with the electrician on how to wire the house and cables in preparation for the TV. It was all done before the walls were in place, so that made the installation even easier.
If I ever have any questions I can call, and they are always eager to work with me on anything. Anytime I have had a problem, and there have only been a few, they are quick to respond. I did have to have some warranty work done, and they were very prompt to address that. They get to know their customers. They know my name and recognize me when I come into the store. They are always professional, helpful, and friendly.
Betsy Hagan
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