Scotties Canvas & Marine Outfitters

We recently bought a new South Bay pontoon boat from Mike at Scotties Canvas. The boat is everything we could have asked for. Mike took the time to make sure we were getting the right boat for us. Their service department did an excellent job installing the accessories we wanted and making the boat perfect. Everyone was very polite and professional. We will be back! Thanks for the great experience!! more

They took our boat and what they estimated to cost 2000 ended up costing 6500, by the time they said it would work then we took it out and the motor blew they said they had no warranty on anything other than labor and were not responsible for the engine. so in all what ever they did was worthless and we are stuck with a blown engine and a 6500 bill for labor and parts we cant use. A new/rebuilt engine is only 4000 so we should have stuck with the original plan and just replaced the engine from day 1 but they would rather throw parts on and old engine since they bill more for labor that has no warranty stay away ..... more

Ordered $180 boat cover. My credit card was charged one day later. 16 days later I called them and asked the status of my order. Quote ""We are having problems with our supplier"" (CARVER). So I say, ""Why did you charge my card one day after I ordered?"" Scotties response, ""Well, sometimes you will receive your order BEFORE we charge your card."" I say, ""But apparently not in my case"". She says, ""Noooooo, not in your case"". So I say ""when can I expect delivery of the boat cover"". She says, ""Well, hopefully in a week and a half from now"". (27 days total). And, oh yeah, they said they would call me back but never did - so I had to call them AGAIN). I don't usually post reviews but I'm getting so fed up with shoddy service that, henceforth, I'm going to start posting EVERYTIME I get ripped off. Companies are complaining about the economy. IT'S NOT THE ECONOMY - IT'S THE LACK OF SERVICE AND SHODDY BUSINESS PRACTICES that are hurting these people. more