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Scarlett's Landscape, Inc

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2476 Palma Dr #c
Ventura, CA 93003

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(805) 642-3002
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Reviews
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Best

A few years ago, Scarlett's Landscape installed a waterfall and a few weeks ago, it started leaking water somewhere. We could tell because we had to fill the water every five or s...

Worst

The people from Scarlett's Landscape Inc. often didn't come when they said they would. We had to call and followup pretty frequently. There were times when the tenants would ask t...

Excellent service. Very happy with the results. 7/15/2013

They were very customer-friendly and accommodating. The work was performed promptly and neatly. They were also very responsive to my needs. more

Great Job all around 6/27/2013

Quality job all around, and when an issue came up they fixed it the next day. Very professional and helpful. more

Great job Scarlett's 6/26/2013

Jeremy, Ray and the entire crew were pleasant, knowledgable, and truly seemed as if they enjoyed their work. more

Professional and knowledgeable. 6/25/2013

They were very knowledgeable about their field. They were very professional about their demeanor and very thoughtful of my intentions for my garden. more

Scarlett's Landscaping is fast, reliable, and trustworthy. It was a pleasure to work with them. Thank you! 6/18/2013

I called Scarlett's Landscape to get my sprinklers done. There were issues with broken heads and a bunch of problems. They came immediately and did work on the sprinklers. They worked quickly. They added a new timer and serviced the system. They've come back to service other times and aerated the lawn. The people are very easy-going and a pleasure to work with. I plan to continue to do business with them and I refer them regularly. Sean O'Toole more

Above average experience 6/10/2013

We were very happy with the work we had done. The concrete work was excellent. The railing took longer that we would have liked. However in the end everything turned out to our satisfaction. more

Great Experience 5/31/2013

From the planning to the completion of the work we were extremely satisfied. The crew was professional and friendly, working hard each and every day. The finished product was just as promised. We had a couple of adjustments to be made during the job and those adjustments were made easily and willingly. Every day during the project the rest of the yard was left clean and neat. Come see my back yard. more

Great customer service! 5/31/2013

Our experience with Scarlett's was great from beginning to end. They were all professionals that really listened to our questions and concerns. Jeremy was always available if problems arose and responded immediately in alleviating any worries. We love our garden and would definitely hire them for any future projects. more


Prices are fair and they do great work. 5/22/2013

I've called two or three times for service needs regarding my sprinklers. I've been treated very well, they are very hospitable on the phone and always helpful and friendly when they come. I think they are a great company. more

Technically satisfactory, but poor customer experience. 5/16/2013

I found the communication of Scarlett's Landscaping to be very poor. They didn't really give me a lot of notice for when they would show up. I had them install an irrigation system and control panel in my backyard, but they were unclear on the scope of the work. I have another irrigation system in my front yard and they claimed that it was not specified that they should hook up this system to the new control panel. So now I have two irrigation systems that each have a separate control panel. They never gave me or my wife a rundown on how the new system works either. When they were done, the only way I knew they had finished with the project was when I got an invoice. They should have checked in with us at the end of the process and explained how to use the new control panel. RESPONSE FROM Scarlett's Landscape Inc.: I am sorry you were unhappy with your experience. Our contract included a new irrigation system for the rear and only leak repair in the front. Once you brought this to my attention after the job was complete, I offered to come up there and connect your front valves for a fair price. Your system should have been explained thoroughly to you onsite and I will be more then happy to come and do so if you so desire as that was our mistake. more

I thought Scarlett Landscaping did a good job on my rental property and I would recommend them to anyone in the Ventura area. 5/6/2013

Jason assisted me in upgrading and caring for my property in Ventura. He suggested the appropriate plants/trees, and helped me save a large signature tree in the front when others thought it should come down. The pruning worked out well and I'm glad we saved it. The house look so much better. Changes in the back yard were also good. Thank you. Ann Chaney more

I love Scarlett's! 5/4/2013

I like the people at Scarlett's - especially Marcos and Frank who have spent a fair amount of time in our yard. When my husband was sick, they made every effort to finish our front ldscp so he could enjoy it. Then one day - there they were, in my front yard staking up my trees in the wind without a word! Then they offered special prices for yard clean up too. Great family company. more

Great job 4/30/2013

Have used Scarlett's landscape at two properties. Used them at the second because of the work they did at the first. more

Easy, fabulous and fantastic. The superheroes of landscaping. 4/30/2013

Scarlett's Landscaping re-landscaped my backyard. They were clean and very professional. We got exactly what we were expecting. The quality of work is excellent, it is worth every dollar you spend with them. I would recommend them to anybody, they do great work. more

Replaced trees and soil for us 4/15/2013

Scarlett's Landscape replaced two trees including the soil under one of them. One of the expensive olive trees they replaced has its leaves browning and we are worried it won't make it. The landscape looks good but we are being told to wait and see if the tree makes it and it is an expensive investment to lose this quickly. more

They are a great company. 3/27/2013

They have good people and they are trained properly. That's important to me because I have been a supervisor before. They follow directions extremely well and come up with quality products. The end product is the way I envision it and hope for it to be. Their prices are reasonable and come out close to the quote. When the foreman of the crew leaves, the crew keep working and they know what they are supposed to be doing. more

They did a great job. 3/21/2013

We hired them to do landscaping in our front and back yard. They were very timely, and kept us informed as to what they were doing. They showed up on time to do the work. The only reason I did not give them straight 5's on the ratings is because we have had issues with a few of the plants dying, but I am sure he will take care of it. more

They've always been able to fit us in and they do a good job. 3/19/2013

Scarlett's Landscaping comes into our backyard and keeps it up. It's a tropical backyard, so it's a lot of work. They come in, they trim all the plants and the trees and clean the whole yard up. They do a good job. more

Poor experience with Jason. 3/5/2013

They did a landscaping job all around our home. I found them to be overpriced, and I would not recommend them. I would give Jason, who did all the planning, a negative score if I could. He is not a customer oriented person. He needs to work on his commitment to understanding customer needs. His staff was hard working and delightful though. more
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