Scalo Northern Italian Grill

!!!BEWARE!!! DO NOT EAT AT SCALLLOS Went for a birthday dinner, ordered carpaccio appetizer which came WITH A LIVE WORM CRAWLING ON THE PLATE. The server took it back for investigation and said that ""happens"". Manager never came or apologized for the incident. I called the owner of Scallo's who told me that happens when you eat organic food, the told me to go F*CK myself... The meal was horrible and their veal DIED OF OLD AGE!!! Do yourself a favor and pick another place to eat! more

15 years ago it was good, today it is even better! more

We tried this restaurant on Monday, which is half price wine night. I highly recommend the Cara Mia Pinot Noir, which comes in at $14 on half price night. I wrote a review about our food and service available on Associated Content. Search Lauren Blackketter and ""Restaurants to Try Albuquerque New Mexico"" (Citysearch wouldn't let me publish the link) Pros: half price wine on Mondays, great food Cons: paper coverings on tables more

I was surprised to read all of the reviews about bad service. We eat here about twice a month, and love it. Twice, the manager has comped our entire food bill when our food orders have been delayed. They understand how to treat their regulars. Pros: great food, great service more

Visited this restaurant while on vacation in Mexico--had heard many good things about it and wanted to give... more

Terrible service, rude snotty waitress, no polite acknowledgement of our presence to even get someone to seat us! They also don't serve 21 year olds wine (even three days AFTER their birthday has passed) because according to the waittress it's their policy to not even bother with people who have one of those vertical New Mexico licenses. Thank you Scalos for ruining my sisters night out-you will never have our business or recommendation again. Cons: Rude service, rude rude rude and snotty. more

The presentation is generally very nice & not too much on the plate. So you can enjoy an apertizer & an entree & even a dessert. A bit pricey but the food has always been very good. more

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The tables are linen covered, but then covered with butcher paper giving less than the ambiance of Carabas. The wine list is impressive, but they have none in stock. The bread was stale as we found that they do not bake it there. It is delivered weekly and heated there to make us think they baked it (nice). My in-laws recently visited us and my wife and I wanted to take them for a nice dinner. They saw a nice review of Scalo in the airline magazine, so off we went. What a mistake.. We arrive for our reservation to have the manager sit us at the front of the restaurant for over 30 minutes while being ignored and watching people who arrived after us without reservations seated prior to us. When I said something to the manager, she said ""let me get you a glass of wine"". I don't know where she obtained this wine, but it certainly was not from a bottle. Finally we are seated and when our food arrives after a short eternity, we faced further disappointment. The food (as they call it) was luke warm and substandard. The pastas were undercooked (not aldente, undercooked) and the meats were tough and tasteless, as if they had been frozen and refrozen. My mother-in-law could not even palate her $29 ribeye steak. When we requested assistance from our waiter, he went to the manager, and older woman whom we heard across the restaurant raised her voice to the waiter saying ""I don't have time for their sh*t!!"" never came to assist. Strangely, she was doing nothing but talking to the cook while having what appeared to be a cocktail. The waiter then went to another manager who was a very young looking woman who said, ""I will be right there."" She quickly disappeared into the bar where I later saw her sitting, never to return to our table. We were more than outraged and embarrassed. Finally, we chose to pay for our disappointing dinner and leave. The only person who even attempted to give us a good dinner was our waiter who I feel very sorry for. At least he cared enough to try...... Pros: None that I could see Cons: You name it. These people just don't get it. more

This is small but nice place to take a business associate or a special one who likes italian that is prepared well (a lot better than the middle of the road Olive Garden). The staff I have encountered have always been professional. They do their job, but don't expect them to be these super friendly people either. The table staff appear to mostly college students working their way through. I have seen some negative feedback concerning rude and non-attentive wait persons. Fortunately, I haven't experienced this so far, so my own experience had been good. The lasgna plate is very good. Reservations may be necessary at times. They do get very busy. Parking can also be hard to get since it it's located in the Nob Hill area with parking at a premium due to some heavy shopping traffic in the same center. Definitely recommended. Pros: Good food, professional wait staff. Cons: Atmosphere isn't family friendly. More upscale. Difficult to get a table at peak times. more

The bread was stale and not warmed. The butter was very hard.\r Lunch sandwiches were OK, but grilled bread was nearly burnt. Taste was quit good.\r \r After the waiter picked up our bill and VISA, we did not see her for over 15 MINUTES!!!. Can you believe it?\r We had to go find her. She was apparently in some sort of meeting. We think the staff was snooty, and not well trained.\r \r We will not go back. My wufe says never! . Pros: Decor Cons: service more

I have only had the pleasure of dining at Scalo's twice in the last year but each time has been a pleasant experience. I have ordered a pasta dish each time and both dishes were sublime. The wait staff was courteous and prompt. I did not feel pressured to eat my meal and run. I have only two complaints -the desserts are twice as large as necessary and the menu lacks a small dinner salad. You definitely need to have reservations on weekends during the school year (late August through May). Pros: Outdoor dining available Cons: Parking scarce - have to be willing to walk a couple blocks more

The staff needs to learn customer service skills. You would be fired if you worked in a real city! Bad Service! Cons: Terrible Service. more

but not this bad. though the food is pretty good, it's not worth dealing with snooty new mexico waiters. we had to ask the bus boy where our waiter was maaaany times and waited an hour to get our bill while we sweated it out in the upstairs area. having just moved here from new york city you would think that this bad service would make me homesick... but there is fashionably bad service and then there is scalo. after this waiter at last brought us our bill he pointed out that we owed him at least 18% for a large party before we even paid. so tacky. i wouldn't rush back. more

While in Albuquerque on business, my associates and I have visited this restaurant each year. It is the highlight of our trip. more

an absolute unexpedted surprise both for quality and price - creative, full of flavor and imagination and first rate ingredients - even the homemade cookie selection was wonderful. Skip Santa Fe and eat here.... more

If you are looking for great Italian, you might have found it. This is the biggest problem with Scalo, the food. Someiimes great, sometimes very mediocre. Same holds true for the staff. Diligent yes, hard working, yes, but...the management is extremely horrifying and this reflects through the waitstaff's poor attitudes and unwillingness to accommadate. Pros: Restaurant layout, Ambiance, Food Cons: Management, Service, Food more

SCALO is Italian. If you are looking for a silly preoccupation with a wine list (in a city ignorant of wines), a McDonalds refined waitstaff experimenting with pretense, and truly continental Mid-West, American-Italian food, Scalo is the place. They recently erected a cage-like enclosure around the patio to protect their nouveau-riche clientele from the surrounding community. ""It's Gated!"" What a bonus! Gate to gate. more

Still my favorite restaurant! Now in Boca Raton, Florida with a million restaurants and none will ever compare to Scalo. The prices are dirt cheap given the ambiance and quality of food preparation. Anyone dissapointed with Scalo must be family of a competitor - it is not likely to ever have a bad experience at this restaurant. Pros: Price, Selection, Flavor Cons: Parking more