Do not use these people. The doctor's table manner was nice, but she is not knowledgible in the field, nor was she interested in educating herself in order to take a better care of the patient. The office's staffs are terrible. They are absolutely irresponsible. I had blood test with them and the results needed to be faxed to my IVF doctor out of state (best in the country). They did not fax the results. When i called and i got the answering service people, who told me they cannot contact ANYBOBY for me after hour and i will have to wait 2 more days until the normal office hour. We are talking about an IVF process that need blood test result daily so the doctor in CO can give me a daily instruction on what medicine and dose i need to use. I pay $15,000 out of the pocket (plus insurance paid another $10,000) for this treatment cycle. And these stupid people dont care that they are ruining my cycle. It does not matter to them. They are so unprofessional.
Last time i was prescribed to get an Integrin test, which is basically an endometrial biopsy, except for that the tissue sample had to be sent to a speific lab for a rare test. They do not know what it is or care to educate themselves. I eventually went in and drop off all the information that you can find on internet, or easier..by calling my IVF doctor who was trying to help educating them on what to do. After 3 weeks of going back and forth, they did not do a thing. I had to go find another doctor to help do the procedure. I wish i changed a doctor then. Did not know they would have issues with an easy lab test. No wonder i could get an appointment with them easily but not from other OBGyn. I definitely will not see them again and will not trust them with my babies.
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