We built a new construction home, and Sampson Security Services is who the builder uses to do their wiring. Working with this company has been a nightmare from the beginning. The guy we were dealing with rarely returns calls, and when he does and you ask him to fix something, you're lucky if he shows up. He didn't put the access panel where we requested--he put it on the floor when we specifically asked for it to be up several feet. By the time he FINALLY came back to fix it, the carpet had already been laid in the house, so there was a huge drywall/dust mess. He also didn't wire the house for phone line, and he did this on purpose. He thought because we had network cable, we wouldn't want phone line. We PAID for phone line and it should have been installed whether this yahoo thought we wanted it or not, so that's yet another huge mess, holes cut in the wall (after the walls had already been painted and finished). Once we finally moved in, now we can't even get proper internet service because the network cable and outlets that we paid **$1,000** to have wired in weren't done properly. At this point, we're using one of Comcast's modems and the whole house is on wifi until my husband can repair every network outlet in the house. This company is a JOKE. Save your money (and your sanity!) and go with someone else.
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