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Salon Medusa

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13 S Main St Ste R
West Hartford, CT 06107

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(860) 236-3344
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Beauty Salons

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Personal Care

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Salon Medusa - West Hartford, CT
Salon Medusa - West Hartford, CT
Salon Medusa - West Hartford, CT
Salon Medusa - West Hartford, CT
Salon Medusa - West Hartford, CT
Salon Medusa - West Hartford, CT
Reviews
( 16 )
( 4 )
( 2 )
( 2 )
( 9 )

Best

I had walked by this salon many times and finally decided to give it a try. I had such a great experience - the receptionist helped to match me with a stylist that would be a goo...

Worst

I will not be returning to Salon Medusa. I stopped in one night after work to talk to them about pricing and make an appointment. Upon walking in the door, the receptionist seemed...

Wow I love Salon Medusa! 9/27/2007

I'm shocked at some of these reviews. I guess it might depend on the stylist you got, but I've gone to several and they've all been awesome. Working with Steven and Sandro on a great style is really a wonderful experience. Great styles, great colors, great products. What they have done with their salon is fantastic! It is so fun and friendly. I've never had a bad experience in there. And I've seen several local ""celebraties"" in there, as well. Turn on channel 30 in the evening if you want to see some examples of their work, including Eva's. If you can't get in with Steven or Sandro, try Lori, Lena, Nicole, Stacy or even Eva. The other person must've gotten her on a bad day or something. I won't go anywhere else! Pros: Atmosphere and fun, friendly staff from the owners to the front desk! Cons: what cons? more
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interesting decor- unprofessional staff 9/17/2007

You basically feel like the staff, especially the owners, are bashing you the second you walk out b/c they just spent the entire time tellling you about previous clients. Pros: nice decor - good color/highlights Cons: mean more
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Pros and Cons 7/31/2007

Salon Medusa is aesthetically pleasing and the front desk staff are always friendly when you walk in. However, I did not have pleasant experiences with Eva. She came across as rude and unprofessional at times. Her haircuts aren't bad, but I wouldn't call them good either, and she literally doesn't talk to me the entire time, which feels awkward. She also made a comment that left me wondering if she was making fun of my hairstyle and that's not something a customer should have to wonder about. She also spends most of the time talking to the stylist next to her, which made me feel more like an eavesdropper then a costumer. The time felt rushed and I was juggled with other clients. Overall, I would not recommend to a friend, but I have seen other people leaving the salon with gorgeous cuts as well. Pros: Asthetically pleasing Cons: Poor service more
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apathetic stylist 5/23/2007

I have decided not to go back to Robert at Salon Medusa. He cut my hair on several occasions and results were inconsistent -- sometimes it looked great and sometimes not so great. I never felt like he listened or cared about what I wanted. A perfectionist he is not and he neglected to take the time to check over the finished product, preferring to get me out the door. Robert exhibits little passion for his work. more
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horrible experience!! 4/18/2007

The salon looked nice when I first walked in, and then I met Robert. He was rude, shifty and uncomfortable from the start. I showed up for a cut and highlight and he for some reason had no conception of what I was asking for. I felt rushed and uncomfortable, like he didn't have the time for me and didn't care about the service. I suggested we look at a couple magazines to get a better idea of the color, he tapped his foot, looked at his watch and rolled his eyes. I have never had such an uncomfortable, unprofessional experience in my life at a hair salon. This should be an embarrassment for this establishment. After just ten minutes of Robert practically fighting with me, I politely told him I am uncomfortable here and that I am going to go back to my old salon. So much for trying something new! I will tell all my friends... Cons: extremely rude and unprofessional staff more
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Additional information
  • Hours: Tue - Thu, 9am - 6pm; Fri, 10am - 7pm; Sat, 9am - 6pm; Sun - Mon, closed
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