Rubashkin, Jessica L Waterville Pediatrics

This place has a very poor customer service. The management is poorly organized and complaints are repeatedly ignored. They are so disrespectful to patients and parents. more

This is a great practice, I especially like that they have a Skowhegan branch and a few of the doctors practice at both offices. Another plus is the sick kid hour, which is pretty convenient. I went to them throughout my childhood, and now my child goes there, I like the familiarity of it. \r \r Like the PP said, the wait time is ridiculous. You're lucky if you get in and out in an hour. Then you sit in the tiny examination room with your child who's sick, or hyper, or crying about getting shots, and the time draaaaaags by.\r \r I like Dr Taylor best out of all the doctors there, she's not intimidating or brusk and doesn't talk down to parents at all. The OB nurses in the hospital when I gave birth recommended that I ask for her to be my son's pediatrician and based on my interactions with the other doctors in the practice, I'd have to agree that she's the nicest and most approachable. Pros: like the doctors/nurse practioners Cons: waiting more

this has happend on many occasions we take one of our children in to see someone for a 3pm appointment and 3:30 rolls around and you are still waiting it happends all the time i make a appointment for a time..thats the time i wanna be seen. also once we were given a appointment with a card and everything then we get there and they say they dont have him in the book....Please...all i can say is im looking for a new doctor now...and hate that i have to leave such a good doctor. Pros: great doctors Cons: you have to wait forever to see someone more