Royal Care Painting Company, LLC

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726 Old Orchard St
Excelsior Springs, MO 64024

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(913) 712-9549
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Royal Care Painting Company, LLC - Excelsior Springs, MO
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DO NOT USE! They did not finish our exterior paint job and did not return any phone calls (I left messages daily for over two weeks) or respond to the Better Business Bureau when...

Editorial review from Citysearch 5/21/2013

Run away fast! They used particle board on my house that rotted! They say they have a 5 year warranty but it is total BS. They won't return your call. When my new painter removed the old particle board it had a sticker on the back that clearly said 'For interior use only."" They are very unprofessional. more

Editorial review from Citysearch 9/14/2012

RUN AWAY! These guys have and ""F"" raiting from the Better Business Bureau. The work they did for me reflects that rating. There customer service is even worse. My front door is ruined, The stain on my house is uneven. They looked me in the eye and lied to my face about fixing the work and then wouldn't answer multiple calls. Do not waste your money! more

Editorial review from Citysearch 9/6/2012

Our painting project was started in the fall of 2011. The front entry door was the last part of the job. He was in a hurry and sprayed the door. He didn't like the looks so he rolled it with a thick nap roller he then tried to brush out the nap marks. With each attempt it looked worse. He agreed it looked bad and said he would be back first thing in the spring. We called at the end of March. He said he would get back to us when he had some jobs in our city. Finally after many calls to him he got one of his workers to come to the house and pick up the door to take it to an environment suitable for stripping and refinishing. When he said he would have to power wash it, it made me wonder. There are gouges from either power washing or rotary type sander it the wood door. The paint was put on with a lousy brush as loose bristles are imbedded in the paint. When he stripped the old paint all of the residue was not removed and he just painted over big globs of the loose stripped material. The door is ruined. After numerous attempts to get Royal Care Painting to call me, no one is returning my calls. The entry door is the first thing people look at when they enter your home. We have to have a new door installed. Although Royal Care probably does this type work, I would not have them do any more work for me. After numourous calls they wont call back more

DO NOT USE THESE GUYS! 4/19/2012

DO NOT USE! They did not finish our exterior paint job and did not return any phone calls (I left messages daily for over two weeks) or respond to the Better Business Bureau when I involved them in the process of getting my job finished. I don't know if they powerwashed (it did not seem like it), they left trash in our yard, a 16' extension ladder for me to deal with and did not come back to finish the job like I was promised. I wish I would have taken the complaints on BBB more seriously!! Again, DO NOT USE Royal Care Painting in the Kansas City area!!! more

aweful 5/23/2011

do not use, they won't call you back. they didn't powerwash or paint behind mt shutters. i never get call back, or any of the warrenty they promised. BAD BAD PEOPLE more

aweful 5/23/2011

do not use, they won't call you back. they didn't powerwash or paint behind mt shutters. i never get call back, or any of the warrenty they promised. BAD BAD PEOPLE more
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