Mike, our plumber in Colorado Springs, was more than helpful. Explained in detail how to auger out a toilet, how to clean the holes under the rim and pulled out the offending object that was causing the problem. This is the second time we have used Roto-Rooter and we would not hesitate to use them again. Hopefully, with our new knowledge, we will be able to help ourselves!! Thanks, Mike and Roto-Rooter
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