Roto-Rooter Plumbing & Drain Service

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5677 South Transit Road, #284
Lockport, NY 14094

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(716) 773-2255
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Roto-Rooter Plumbing & Drain Service - Lockport, NY
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Best

Discovered our main drain/sewage line was plugged with roots growing from trees in our yard. The service that day was guaranteed for six months and we had an additional treatment ...

Worst

The so-called plumbers lied to us and tried to get us to install a new sewer line to the street for over $3000 when the problem was simply tree roots. We paid $800 for the techni...

Do Not Trust Roto-Rooter!!! 8/1/2011

The so-called plumbers lied to us and tried to get us to install a new sewer line to the street for over $3000 when the problem was simply tree roots. We paid $800 for the technician--who was hung over, by the way--to use a snake (without an auger or blades!) and then use water jetting, which our regular plumber said was for restaurants to eliminate grease build up and was unnecessary for tree roots. We notified the management about this situation, but they never returned our calls. Buyer beware!!! more
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Prompt, Friendly Service 7/1/2010

Discovered our main drain/sewage line was plugged with roots growing from trees in our yard. The service that day was guaranteed for six months and we had an additional treatment added to make sure the roots would not grow back through the pipes for up to a year! We are so thankful to be able to use water in our house again without the basement flooding! As a graduate student, finances are tight, so it is hard to have to pay for this service, but it was absolutely necessary, and considering our problem was fixed so quickly, each cent was worth it! Pros: fast, quick, fixed Cons: somewhat pricey for those on a budget more
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Roto-Rooter Plumbers 3/8/2010 3/8/2010

We contacted Roto-Rooter on a Sunday evening due to a sewer issue we were having and they were busy but we scheduled a time. They were not able to meet the time they specified but they called us in a timely manner to reschedule. We rescheduled for Monday morning. Bob W arrived in the time frame we scheduled and was very courtous and knowledgable. He resolved our problem efficently and made some recommendations. We would recommend Roto-Rooter. more
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Owner Message

  • Need a good plumber? Roto-Rooter is North America's largest provider of plumbing & drain cleaning services with more than 600 locations in the US and Canada. Roto-Rooter is the company to call for residential plumbing, commercial plumbing, drain problems, sewer cleaning, sewer repair and 24-hour emergency plumbing. We're fast, we're professional and we guarantee our work. No job is too big or too small. We do everything from underground sewer line repair / replacement to faucet installation and every plumbing job in between. We can fix disposers, toilets, sinks, showers, water lines, water heaters and sump pumps. Our plumbers are courteous, efficient and ready for anything. Our plumbers excel at a number of tasks including water jetting, video camera line inspections, leak detection and line locating. Roto-Rooter offers eco-friendly drain cleaning products that will take care of your plumbing problems and protect the environment at the same time.

Additional information
  • Hours: Open and Available 24/7/365
  • Payments: Visa, Master Card
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