The owner Rick is mad, unfriendly and has difficulty just being nice. But this isn't the first time I've experienced his rudeness or his staffs. I decided to give them a second chance and ordered two bikes. He was so unbelievable difficult with no basic coping or social skills ! He even told me to ""BUY MY BIKES SOME WHERE ELSE"" so I did ! I'm extremely happy with my new bikes I purchased from a friendly bike shop in Easthampton. Save yourselves some aggravation. GO SOME WHERE ELSE !
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