Horrible. Worst furniture experience EVER. I went in to look at a specific table. The salesman was extremely pushy and breathing down my neck the whole time. I asked questions and he would give me an answer that he thought I wanted to hear. I made him ask another salesman and received a completely different answer. I picked up my dining room set (table and 6 chairs) from the distribution center and took it home. 2 of the chairs did not match the rest of the set and 3 had marks that needed touch-up. I called the customer service number and requested 2 more chairs and touch-ups on the other chairs. They told me that they would only bring me 5 new chairs rather than touch-up the ones I have now. They set my delivery for a Friday. Imagine my surprise when after taking the day off of work, I was told that my delivery was going to be between 5 and 8 pm.
more