They let my dog out of my apt while I was not home and did not attempt to find him. They continued to work not caring that my dog was lost in North Adams. It took me 7 hours to find him and not once did they offer to help. They had the nerve to ask me in the middle of my search to move furniture etc. away from the wall for them. I was never offered an apology and urge consumers not to give them business.
Cons: careless, not professional, rude, inhumane
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