Ron Jon Heating & Cooling, Inc.

From start to finish the job went very well. Todd is extremely professional and provided us with a competitive price quote. His team of installers were all knowledgeable and friendly. The work started and finished on schedule. We turned the A/C on for the first time yesterday and it was so quiet - we weren't even sure we had it turned on. Cooled the house quickly!\r more

Ron Jon did a great job with heating my basement. They took the time out to explain everything they were going to do, and answered all my questions. There is a section of my basement where the ceiling is low and it comes out a couple of feet. They managed to put in the duct work and elevate part of the ceiling for us. They listened to our concerns and delivered as well as performed their services in a timely manner. They were punctual and didn't have me waiting for them all day. After everything was done, they cleaned up efficiently too. The gentlemen even came back the next day to make sure the heat was working to our satisfaction. Excellent work done by Ron Jon!!!!! more

Having just relocated from another country and Ron Jon was recommended by a neighbor. I had one of their very courteous gentleman out to give me an estimate for a new Cooling system in my home. I was very impressed with his professionalism and knowledge of the products available for me. \r The installation crew did a great job and left everything clean on their departure. The ladies in the office were very helpful and cheerful during my purchase which i was nervous about in the beginning as it is a big investment. We have been using the new system for one season and have no complaints. I have even saved on my utlity bills considerably. I have no hesitation to recommend Ron Jon to anyone who is looking for a company who looks after their customers. more

Cape Cod style house. Return vent was supposed to on second floor at top of stair case. Told me, after the work was done, they could not do that because they could not get any duct work into the attic. Several complaint calls later, because the second floor was an oven while first floor was an ice box, they were able to get several ducts into the attic for more cold air vents but still couldn't put the return vent there. I did the impossible myself in just a few hours and installed a return vent, with the necessary additional ducts, where they were supposed to put it from the start. Total cost $350. So much for trained professionals. Also swore they could not tie the system into my existing thermostat without cutting open the wall to run the wire. Again, did it myself in under an hour without cutting any wall open. Total cost $10 for more thermostat wire. Recently had another A/C company come in to fix the remainder of the problems and found they used insulation and duct tape to fill in where they ran out of flex pipe (flexible duct). They also had several vents installed badly out of level and had to argue with them to get those fixed. I can only describe their installation as terrible and their repairs as putting bandaids on brain tumors. Oh yeah, total cost of second A/C contractor to correct improper installation, over $1000 and theres still more to do. Filed a better business bureau complaint against them a few weeks ago. Was just notified Ron-Jon wasn't even respectable enough to acknowledge it. BBB is showing complaints against them have gone unanswered in the past too. BBB rating of F. What a surprise. Cons: VERY POOR QUALITY WORK more

We have been using this company for years my entire family are customers. I trust them and their solutions,\r with heat/cool problems, I found them to be very professional and even at times try to find solutions over the phone to save me a service call.\r I refer them to all that ask for a good HVAC company.\r HAPPPY CUSTOMER!!! Pros: Great Customer Service Cons: Can't think of any more

I strongly recommend you find an alternative vender. They are extremely rude and I find their overall business practices to be questionable. Steer clear. Pros: Very little Cons: Horrible Customer Service, questionable business practice more