Roger is pleasant enough but sadly incapable of completing work. His store is an organizational hazard - items strewn everywhere. He had my shoes for three weeks. I phoned after 1.5 weeks, as he suggested, and after looking around a good while, with me on the phone giving a description, he found them. He said he “hadn’t got to them yet”, but would work on them in the next day or two. I phoned 3 more times over the next 1.5 weeks and each time he said he was “working on them now”. After three weeks I understood the situation and went to collect them. They were untouched. I think he loves to potter around in his shoe den but you’re not likely to get your shoes fixed!
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